What are the responsibilities and job description for the Document Management Administrator, Titles position at ACV Auctions?
What you will do :
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Receive, sort, and distribute incoming Titles and related paperwork received by all delivery services.
- Scan batched Titles into Salesforce in preparation for clerking.
- Responsible for preparation of outbound FedEx shipments consistently throughout the day.
- Work through Exceptions in Salesforce and update the titles case as needed.
- Perform a complete and comprehensive quality check to ensure accuracy of at least 99.6% of all outgoing titles daily.Quality Assurance and Risk assessment are imperative to this role, as inaccuracy will be a financial liability for ACV and our customers.
- Identify, record, and solve title related problems by working with others inside the Titles Dept through effective communication.
- Must be able to illustrate problem solving skills through research, analysis of given facts and decision making.
- Perform outbound title bundling to ensure maximum efficiency
- Perform other duties as assigned.
What you will need :
Compensation : $18.50 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
Salary : $19
