What are the responsibilities and job description for the Junior Technical and Procedures Writer Job at Adaptation in New York position at Adaptation?
Junior Technical and Procedures Writer
Location : New York City - Hybrid on-site and remote role
Company Overview :
This is a contract role supporting a NYC-based healthcare insurance company seeking to establish a new technical and procedures writing team to support the implementation of a Core Operating System. This project will focus on documenting critical functions, including Medical Management, Claims, and other healthcare-related processes.
Job Responsibilities :
- Conduct interviews with key client subject matter experts to extract relevant business processes, procedures, and policy information necessary for documentation.
- Document detailed business processes and procedures, creating clear process workflows.
- Review and extract valuable information from legacy documents and collaborate with subject matter experts.
- Produce documentation that communicates business processes and procedures clearly, both in text and through graphical representations.
- Edit and review documents to ensure clarity, conciseness, and ease of understanding.
- Identify inconsistencies in business documentation across various functions.
- Highlight missing elements in business documentation.
- Track the status of all documents, managing drafts, reviews, and final versions.
- Provide weekly status reports for each document, ensuring completion by deadlines.
- Maintain a strong attention to detail throughout the documentation process.
- Apply formatting and proofreading skills consistently in all documentation.
Skills Requirements :
Software Skills Required :
