What are the responsibilities and job description for the Customer Support Associate position at Addison Group?
We are looking for a skilled and proactive customer service representative to join our team at Addison Group. This is a fantastic opportunity for an individual who is passionate about delivering exceptional customer experiences.
As a customer service representative, you will be the primary point of contact for customers, providing knowledgeable answers to their questions and resolving issues in a timely and professional manner.
The ideal candidate will have excellent phone etiquette, verbal and written communication skills, and the ability to multitask and prioritize work effectively.
Key responsibilities include communicating with customers via phone, email, and chat, providing information on products, pricing, and availability, and working with internal departments to meet customer needs.
The successful candidate will also have strong data entry skills and be comfortable using various platforms.
To be considered for this role, applicants must have at least 1-3 years of relevant work experience, preferably in retail or customer-facing environments, as well as a high school diploma.
