What are the responsibilities and job description for the Desktop Support Specialists position at Adept CC?
Job Details
Working knowledge of and experience with Windows 10 and Windows 11 operating systems Required
Recent experience in a full-time Help Desk/Technical Support position 4 Required
Experience and proficiency using an Endpoint Management System 4 Required
Experience and proficiency using a Workstation Imaging Solution 4 Required
Experience and proficiency using a Service Management Ticketing System 4 Required
Experience and proficiency with Microsoft Office 365 applications 4 Required
Proven analytical and problem-solving abilities 4 Required
Excellent verbal and written communication skills 4 Required
Ability to work independently with minimal direction and as a team 4 Required
Ability to work effectively with end users, technical staff, and senior staff providing exception customer service
Experience with PowerShell scripting and/or SQL reporting Desired
Experience with Symantec s Altiris and/or Microsoft In Tune Desired
Experience with Ivanti Service Desk Desired
Experience with Microsoft Deployment Toolkit Desired
Experience with Active Directory Desired
