Human Resources Manager

Description

Job Overview

The mission of Adopt-A-Family of the Palm Beaches, Inc. is to strengthen families with children in their efforts to achieve stability and self-sufficiency by providing access to all-encompassing services. Adopt-A-Family serves over 1,500 families annually and has a budget of more than $10 million.

The Human Resources Manager (HRM) will oversee employee relations, performance management, training, recruiting and talent management, benefits, learning and development, and Human Resource Information Systems (HRIS). The HRM will ensure compliance with state, federal, and local regulations.

Essential Functions

Management and Supervision

• Manage and oversee
  • Provide supervision and guidance to the HRS
  • Employee Relations and Performance Management
    • Foster a safe work environment and provide workplace safety 
    • Collaborate with supervisor(s) on any disciplinary actions 
    • Co-facilitate meeting with supervisor and employee documenting and providing all paperwork for written reprimands, suspensions, and dismissals, whether it is for a reduction of workforce or a dismissal for other disciplinary reasons
    • In conjunction with leadership staff, collaborate with legal counsel and provide necessary documentation for review prior to staff dismissal to ensure appropriate documentation is in place for separation
    • Execute the agency’s annual performance review process and 90-day performance reviews
  • Training
    • Source, plan, and facilitate trainings
  • Recruiting and Talent Management
    • Oversee the recruitment process providing guidance and support to HRS 
    • Participate in interview process
    • Review and administer skills tests, when needed
    • Collaborate with CEO and CFO prior to approving and extending all employment offers
    • Complete Level 2 background checks and provide clearance to HR Specialist
    • Initiate onboarding, complete E-Verify, and collect necessary documentation
    • Facilitate new hire tour and orientation
  • Benefits
    • Work with CEO and CFO on annual benefit offerings in collaboration with benefits broker and board
    • Work with Human Resource Information System (HRIS) vendor and Human Resources Specialist (HRS) to set up HRIS for open enrollment ensuring timelines are appropriate for a December 1 effective date
    • Review all materials prior to HRS distributing to staff and uploading to HRIS portal
    • In conjunction with CFO, ensure HR Specialist reconciles benefits invoices timely
    • Work with broker on all benefits issues 
    • Audit HRIS system post open enrollment for accuracy
    • Ensure HRS completes COBRA filing upon employee separation
    • Provide guidance and support to employees on benefits, EAP, 401k, and voluntary plans
    • Update 401k portal upon employee separations
  • Learning and Development
    • Maintain learning module in HRIS system
    • Create and administer training needs assessment surveys
    • Source trainings that can be brought in-house, added to learning management module, and external training opportunities
    • Maintain documentation of employee trainings
• Assist CEO with strategic insight in the short- and long-term strategic planning of agency initiatives
• Assist CEO with the agency’s succession planning
• In conjunction with the CEO, Director of Administration, and Board of Directors, maintain, update, and distribute the Employee Handbook 
• Prepare for and participate in program audits
• Assist HR Specialist with setup for staff meetings and co-facilitate 
• In conjunction with CEO and CFO, provide forecasting of training and recruitment needs
• Ensure CEO is informed of heightened matters, employee concerns, accomplishments, and activities/events 
• Ensure timely and appropriate communication throughout programs and with senior staff
• Monitor, provide, and manage implementation of recommended changes to ensure compliance with regulatory change
• In conjunction with supervisory staff, assess competencies of staff and provide guidance and support to foster career growth
• Collaborate with supervisory staff on employee matters when necessary
• Ensure CEO is kept abreast of all disciplinary issues and/or corrective actions 
• Manage staff relations and intradepartmental relations to ensure cohesion among programs and departments
• Create, maintain, and provide internal agency reports as needed
• Ensure a safe work environment and provide excellent customer service
• All other duties as assigned

Information Management

• Maintain organization chart
• Maintain HRIS Systems
  • Provide training and instruction with HRIS system
  • Provide training and instruction 
• In conjunction with CFO, maintain phone system
  • Provide training and instruction on phone system
• Initiate creation and termination of employee accounts within agency and with Palm Beach County
• Become and remain knowledgeable of software and hardware utilized for trainings, i.e. Zoom, conference cameras, and setup of virtual meetings
• Collaborate with Office Manager, CFO, and IT Consultant to ensure employees’ technology needs are met
• All other duties as assigned

Training and Development:

• Attend all staff meetings
• Attend all relevant human resource trainings as needed
• Attend other trainings and/or seminars as requested by supervisor

Requirements

• Bachelor’s degree in human resources, business management, public administration, or closely related field required, master’s      degree preferred
• SHRM-CP/SCP, PHR/SPHR preferred
• Five (5) years’ proven experience managing multiple disciplines within a human resources department
• Experience managing human resources for a company with 50 or more employees
• Experience managing HRIS systems, Paylocity experience preferred
• Strong management, organizational, and administrative skills
• Excellent interpersonal skills required, including the ability to work well with a diverse population
• Ability to lead with honesty, humility, compassion, equity, and equality
• Exceptional written and verbal communication skills, ensuring tact, diplomacy, and discretion
• Well-versed in conflict resolution 
• Strong proficiency with computer programs (e.g. Microsoft Word, Excel, PowerPoint, Outlook, SharePoint) 
• Ability to learn different software applications quickly and train staff
• Ability to adapt to and embrace agency culture
• Must show initiative, be willing to accept new challenges, and champion change within departments
• Must be adaptable and able to manage changing priorities
• Must be able to prioritize workload and manage multiple assignments simultaneously
• Must be able to work under pressure and meet close deadlines

Working Conditions

• Prolonged periods of sitting for data entry
• Local travel to all agency offices by car or foot
• Occasional outdoor activities
• Work performed in standard office environment
• Availability to work/respond during weekend and early/late evening hours when needed

Physical Requirements

• Able to lift over your head and bend
• Able to lift a minimum of 25 pounds
• Ability to drive and/or commute between locations and be insured
• Ability to climb stairs

Direct Reports

• HR Specialist