What are the responsibilities and job description for the DMV Title Clerk position at Adriana's Insurance?
JOIN OUR TEAM AND REACH THE NEXT LEVEL OF SUCCESS!!!
WE OFFER THE OPPORTUNITY TO GROW AND MAKE MONEY!
We are a company committed to working hand in hand with our core values:
- Integrity
- Discipline
- Results
- Accountability
- Innovation
- Purpose
- Contribution
- Engagement
This great opportunity is for DMV Title Clerk. You will be responsible for processing vehicle titles using the respective states/agencies guidelines in a timely and accurate manner to assure a high level of customer satisfaction while satisfying Columbus Fair Auto Auction’s policies.
RESPONSIBILITIES:
- Accurately process incoming titles daily from dealerships and match the consignor checks to the title and invoice.
- Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer- focused manner.
- Open and accurately record incoming titles daily according to established procedures.
- Troubleshooting and problem resolution specific to titles; odometer discrepancies, power of attorney, etc.
- Match sold titles with invoices.
- Maintains a professional, calm manner when negotiating with difficult or upset customers.
- Maintains a high level of confidentiality.
- Contributes to and encourages others to demonstrate a team focused, values based, service culture throughout the company.
- Contributes to effective operations by providing support where and when as needed on sale/customer promotion dates.
- Performs other duties as assigned or requested to assure optimum service levels.
COMPETENCIES/SKILL:
- One-year automotive title experience required.
- The position requires office skills including personal computer, Microsoft products (Word for Windows, Excel, and Outlook), 10-key and the ability to accurately operate other office equipment.
- Effective communication (written and verbal) and interpersonal skills required.
- Ability to work in a high performance, fast-paced team environment.
- Ability to adapt to and work effectively within a constantly changing environment.
- Excellent customer service and problem-solving skills.
- Data Entry Skills.
- Telephone Skills.
- Organization
- Energy Level
- Persistence
- Sales
- Spanish is required
What Adriana’s Insurance offers
· Competitive Hourly Wages bonuses and commission
· High Income Potential
· Positive Work Environment
· Training and Motivation
· Health, Dental, Vision, and Life Insurance
· 401k plan
· Vacation
Job Types: Full-time, Contract
Salary: $18.00 - $24.00 per hour (depending on experience)
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Language:
- Spanish (Required)
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Rancho Cucamonga, CA: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $24