Human Resources Manager

The human resources manager works with the corporate team to manage all HR duties and assists with helping the company live out its values of being kind, respectful, team-oriented, and having a growth mindset.  They manage and maintain HR software,  benefits and perks, employee issues/investigations, and compliance. We have properties in both Washington and Oregon which requires knowledge on compliance in both states. This person works very closely with the corporate team to promote inclusivity and a respectful work environment for all employees.

Duties & Responsibilities 

• Be the expert and manage all aspects of the company's HR software
• • Job postings
  • Employee files 
  • Payroll 
  • Time Tracking
  • Life cycle of all employees
  • Company Assets
  • Credentials
  • Medical Insurance Open Enrollment 
  • Affordable Care Act
• Own and manage payroll process on a bi-monthly basis as well as for one-off needs.
• Assist when needed on hiring strategy and recruiting outside of the normal hiring process.
• Ensure all company policies and procedures are understood and followed.
• Ensure termination and final warnings are fair, consistent, and in compliance.
• Monitor and make changes as needed to comply with all national, state, and local laws.
• Reporting on employee retention and engagement to the appropriate teams.
• Own job descriptions and training plans (skills lists) and share with teams as needed.
• Complete new hire orientations and ensure all onboarding steps are being completed.
• Coordinate Young Adults Cohort and internship programs.
• Coordinate and ensure completion of all reviews (60-day and annual).
• Manage benefits and perks for all employees
• • 401K
  • Medical Insurance (including dental and vision)
  • EAP
  • Sabbatical 
  • Employee points
  • Free stays
  • FMLA and PFML
  • Employee Assistance Fund/Loans
• Manage internal inclusion committee, all DEI work, and other corporate initiatives.
• Initial and ongoing training sessions with management to ensure the teams are trained on company policies and processes.
• Manage and own all worker's compensation claims and incident forms.
• Manage unemployment claims and any employee verification needs.
• Complete any employee investigations as needed and bring to resolution.
• Manage awards and incentive programs.
• Manage uniform inventory.
• Assist employees with HR software needs, benefits, or concerns that are unable to be addressed or resolved by management.

Permission to Play Values 

These values represent the essential, non-negotiable behavioral standards required for every member of our team:

• Kindness - at the heart of our interactions is showing empathy, warmth, and thoughtfulness to make everyone feel welcomed and valued.
• Respect - valuing others' perspectives, time, and contributions. Showing consideration for guests, coworkers, and the community by upholding high standards, and handling all interactions professionally.
• Team Player - Collaboration is key to creating memorable guest experiences, so team members are expected to be cooperative, supportive, and reliable. Being a team player means pitching in where needed, celebrating others' successes, and contributing to a positive atmosphere.
• Willing to Learn - be open-minded, ready to improve your skills, embrace feedback, and seek opportunities to grow personally and professionally.

Management Duties

• Work on site 40 hours per week at various properties in Oregon and Washington
• Respond to emails in a timely manner each day you work
• Clearly and appropriately escalate and communicate issues through the correct channels
• Be reasonably available to staff by phone
• Deescalate issues as needed
• Arrive on the property on time and ready for your shifts
• Understand and make changes to meet budget 
• Continuously pursue personal growth and the growth of your team with the support of the company
• At all times communicate in a respectful manner. 

Qualifications

• 2 years of management experience 
• 2 years of hospitality experience preferred 
• Experience with and great de-escalation skills
• Must have a welcoming and positive temperament
• Excellent active listening, negotiation, and presentation skills
• Strong systems and organizational skills
• Experience having difficult conversations 
• Experience in HR preferred, but not required