What are the responsibilities and job description for the 2025 Intern - Order Management Analyst position at ADUS-Adobe Inc.?
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
Include an overview of the team and position here. Make it exciting! Consider including the following: The unique problem your team (and this person) is trying to solve; the things that would entice an A candidate to join Adobe; explain why the work they'll be doing is unique; highlight the appealing tech/tools the team uses, etc.
What You’ll Do
- Understand multiple go-to market models supporting Digital Experience solution offerings – such as on-demand subscription, licensing (perpetual and term), maintenance and support, handled services and professional services.
- Use SalesForce and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition using both manual and semi-automated processes.
- Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact; and work to resolve during the deal negotiation process.
- Engage with various business partners by resolving issues raised by customers related to the Order Management process.
- Engage with the department’s global teams enthusiastic about data management, innovation, integration (acquisitions), and enablement, to uncover possibilities for improving efficiencies by simplifying processes and improving systems.
- Work cross-functionally with multiple internal Adobe Departments (Deal Desk, Revenue Assurance, Credit, Legal, Customer Success Management, Sales, Product Delivery (Provisioning), Professional Services, Tax, Sales Finance).
- Support increased workload and additional hours when required i.e month/quarter-end.
What You Need to Succeed
- Bachelor’s degree in a numerate or business field, or equivalent experience.
- Minimum 2 years Order Management (or similar) experience in Software/services sector.
- A track record of building strong and positive relationships with business partners across the organization.
- Good knowledge of operational quote to cash business processes.
- Exposure to contract negotiation/drafting, including Legal and Financial Governance.
- Competence with information management tools such as Salesforce, Netsuite, SAP (ECC, CC), SharePoint or similar analytical and information management applications.
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
Salary : $25 - $30
