What are the responsibilities and job description for the Program Service Specialist position at Advanced Monitored Caregiving, Inc. (AMC Health)?
A company is looking for a Program Service Specialist to provide patient engagement and technical support in a remote healthcare setting.Key ResponsibilitiesConduct outreach to educate patients on remote healthcare monitoring services and assist with enrollmentGuide patients in setting up Bluetooth-enabled monitoring devices and troubleshoot basic technical issuesDocument interactions and collaborate with team members to maintain performance metrics and ensure excellent patient supportRequired Qualifications2-3 years of experience in healthcare services, such as in a hospital or clinicFamiliarity with common medical devices and general technical devicesExperience working in a remote environmentHigh school diploma or equivalent; some college coursework or degree preferredBilingual proficiency, preferably in Spanish
