What are the responsibilities and job description for the Network Operations Control (NOC) Technician - Temporary/Seasonal (May-July) position at Advanced Systems Group LLC?
About Us:
Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in Northern California, Los Angeles, the New York Tri-State Area, the Southeastern US, and the Rocky Mountain Region.
The NOC Technician is part of a team that is responsible for managing and monitoring inbound/outbound transmission, ad insertion, feed routing, and overall video/audio/caption quality for marquee sporting events and other live content. The Technician will provide support and maintenance activities required to meet client requirements and operate up to client standards. This position will require schedule flexibility, potentially including weekends, late nights, and holidays. The ideal candidate is well organized and can remain calm and focused under pressure.
This position is part of our Flex Workforce and hours can vary widely depending on the specific project. Technicians will be booked for specific hours and days with as much advance notice as possible, and all times will be agreed upon by both ASG and the Technician.
This role is expected to work 40 hours per week from May through July 2025. Additional hours may be available after July depending on project availability.
- Vigilantly protect live streams by simulating the experience of a viewer and constantly checking for proper audio, video, closed captioning and picture quality
- Switch the contribution feeds for a game in various languages (on MCR count)
- Monitor commercial playout and modify playlists as needed
- Monitor for system failures or quality issues and execute manual failovers if needed
- Follow along with feed check-in to confirm end to end signal
- Setup and testing of systems with clients prior to becoming a live air event on day of air
- Monitors games and escalate any issues to Supervisor on shift
- Monitor and maintain the continuity and availability of live broadcast
- Count in and out of Studio & Truck segments and commercial breaks
- With the guidance of the Supervisor and Engineers, work as a team to promptly recover from any on-air discrepancies
- Troubleshoot technical issues and escalate to Engineer-in-Charge or providers
- Report and document technical issues – including logging of on-air discrepancies
- Operate all broadcast equipment and technology within assigned operating areas
- Proactively engage with Supervisor to develop expertise and learn new skills
- Other duties as assigned
- 2-4 years’ experience in a Master Control Room environment
- Bachelor’s degree in Communications (or equivalent experience
- Ability to work late nights, weekends, and holidays
- Ability to work well under the pressure of Live Television
- General understanding and experience with broadcast routers, video/audio monitoring, playout/ad insertion, and other television technology
- Ability to read scopes and basic understanding of broadcast and streaming systems
- Team player and prepared to learn new skills, embrace and nurture a culture of change and positive attitude
- Strong written, verbal, and interpersonal communication skills in English, with Spanish and/or French skills beneficial
Compensation:
This role is paid an hourly rate of $30-45/hour depending on experience.
Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $30 - $45
