What are the responsibilities and job description for the Customer Service Representative - Entry Level position at Advanced Tower Structural Solutions (ATSS)?
Job Overview
We are in search of a motivated and customer-oriented individual to join our esteemed team as a Customer Service Representative. In this foundational role, you will be integral to providing outstanding customer support and effectively addressing customer queries.
Key Responsibilities
This position offers significant potential for professional advancement within our organization. We are committed to fostering talent from within and providing resources that support your career development.
Company Culture And Values
Our organization promotes a collaborative and supportive work environment that prioritizes customer satisfaction. We value open communication and teamwork, creating a positive atmosphere where every employee can thrive.
Networking And Professional Opportunities
Becoming part of our team offers invaluable opportunities to network with industry professionals and enhance your skill set, paving the way for future career advancements.
Employment Type: Full-Time
We are in search of a motivated and customer-oriented individual to join our esteemed team as a Customer Service Representative. In this foundational role, you will be integral to providing outstanding customer support and effectively addressing customer queries.
Key Responsibilities
- Assist customers with inquiries and resolve issues in a timely manner.
- Deliver comprehensive information regarding our products and services.
- Maintain precise customer records and documentation.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Adhere to the company’s established customer service standards.
- Excellent communication and interpersonal abilities.
- Capacity to handle customer inquiries with professionalism and patience.
- Basic problem-solving skills.
- Proficiency in utilizing computer systems and software.
- Positive attitude and a friendly demeanor.
- High school diploma or equivalent is required.
- Previous experience in customer service is advantageous, but not mandatory.
- A willingness to learn and adapt to new procedures is essential.
This position offers significant potential for professional advancement within our organization. We are committed to fostering talent from within and providing resources that support your career development.
Company Culture And Values
Our organization promotes a collaborative and supportive work environment that prioritizes customer satisfaction. We value open communication and teamwork, creating a positive atmosphere where every employee can thrive.
Networking And Professional Opportunities
Becoming part of our team offers invaluable opportunities to network with industry professionals and enhance your skill set, paving the way for future career advancements.
Employment Type: Full-Time
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