What are the responsibilities and job description for the IT Support Specialist position at Aerial Communications?
We are looking for a qualified IT Support Specialist to install, maintain and repair computers for both business and residential customers. As a computer technician you must be well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality.
Responsibilities
- Set up hardware and install and configure software and drivers
- Maintain and repair technological equipment (e.g. routers) or peripheral devices
- Perform regular upgrades to ensure systems remain updated
- Troubleshoot system failures or bugs and provide solutions to restore functionality
- Offer timely technical support and teach users how to utilize computers correctly
Skills
- Experience with LAN/WAN home networks
- Thorough knowledge of computer systems
- Excellent troubleshooting skills
- Very good communication abilities
- Relevant certifications (e.g. CompTIA A ) will be an advantage
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
Compensation Package:
- Holiday pay
- Hourly pay
- Overtime pay
- Yearly bonus
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $16 - $22
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