Administrative Assistant

We are seeking a highly organized and efficient Bilingual Administrative Assistant to join our dynamic team. The ideal candidate will have experience in managing administrative tasks, answering phone calls, and providing exceptional customer service. This role requires strong communication skills, both verbal and written, in English and Spanish, as well as the ability to handle customer inquiries with professionalism and efficiency.

Key Responsibilities:

• Answer and direct phone calls in both english and spanish, ensuring clear and effective communication.
• Respond to customer inquiries via phone and email, providing accurate information and support.
• Perform general office duties such as filing, data entry, and organizing office supplies.
• Assist in preparing reports, correspondence, and other administrative documents.
• Handle and prioritize multiple tasks while maintaining attention to detail and a positive attitude.
• Collaborate with team members to streamline office operations and improve customer service experiences.
• Maintain confidentiality and handle sensitive information with discretion.
• Ensure a welcoming and professional environment for all visitors and clients.

Qualifications:

• Bilingual in english and spanish (fluent in both speaking and writing).
• Proven experience in an administrative role, with a focus on phone support and customer interaction.
• Strong organizational and time management skills.
• Ability to prioritize tasks and manage a busy workload effectively.
• Excellent verbal and written communication skills in both languages.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team in a fast-paced environment.
• Professional phone etiquette and interpersonal skills.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Work Location: In person

Salary : $18 - $20