Client Service/Sales Representative

Job Summary
Our local insurance agency is seeking a friendly and motivated Customer Service/Sales Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients while actively promoting our products and services. Opportunity for advancement and bonus incentives.

NO INSURANCE EXPERIENCE NECESSARY

We pride ourselves on providing a rewarding work environment. We respect work-life balance and look for ways to support our staff in and outside of the office. AFS Insurance even won Runner Up for "Best Place to Work" in the Best of the Tristate a few years ago.

The following describes the best fit for this position; someone who will be happy and fulfilled in their new career:

They will enjoy building strong, long-lasting relationships and spending most of the day talking with people. They will be comfortable making and taking phone calls. They will genuinely enjoy helping others, finding ways to "go the extra mile", and making clients feel welcomed at our office.

They will be comfortable offering additional and upgraded products and motivated to close those sales and earn commission bonuses. There are no "sales quotas" or cold calling required in this position.

They will be an exceptionally good listener, and have the ability to empathize with clients, regardless of the situation.

They will be a team-player and invested in the success of their co-workers and the business.

They will have strong organizational skills, the ability to multi-task and handle interruptions.

Duties

• Engage in outbound calling to potential and existing customers to promote products and services.
• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
• Accomplish general office tasks such as filing, documenting and maintaining up-to-date client files, managing agent schedules, tracking and following up on outstanding tasks.
• Provide administrative support to the other agents as needed
• Demonstrate strong phone etiquette while communicating with customers in a professional manner.
• Act as liaison between the customer, the other agents and the insurance companies to resolve issues and advocate for clients.
• Collaborate with team members to achieve goals and enhance customer experience

No previous insurance industry experience required. Insurance License not required.

Fully paid on the job training will be provided.

Qualifications

-Strong verbal communication skills with the ability to articulate information clearly.
- General computer skills and comfortable learning new software
- Excellent phone etiquette and interpersonal skills.
- Ability to work independently as well as part of a team

- Willingness and ability to learn and adapt

- Commitment to starting a new career

Join us in delivering outstanding service while growing your career in sales and customer service!

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance
• Volunteer time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Waynesboro, PA 17268: Relocate before starting work (Required)

Work Location: In person

Salary : $30,000 - $40,000