Digital Content Intern

Status: Part - Time, Non - Exempt, approximately 20 hours per week for 9 months with the possibility of extension.

Location: Preference for working onsite at the Philadelphia office 2–3 days per week, but remote work arrangements will also be considered.

Application Deadline: Applications will be reviewed on a rolling basis through January 24, 2025. 

For consideration, please attach your Cover Letter and Resume to the online application in addition to answering the Application Questions.

Summary of Principal Responsibilities

The Digital Content Intern will assist the Communications Department in planning, creating, and posting digital content to AFSC’s many platforms, including web pages, emails, donation pages, and sign-up forms.

Over the course of the internship, the intern will learn how to plan and implement digital media strategies that connect with larger multi-platform marketing plans. They will gain experience in a multidisciplinary team, content planning, and digital fundraising.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

The key responsibilities of the Digital Content Intern include the following:

1. Implement email strategies: Build emails using EveryAction, a constituent relationship management system (CRM) that we use to create content and track engagement. Help maintain the fundraising sections of the editorial calendar in Basecamp. Proofread emails created by others and ensure they follow AFSC brand guidelines. Assist with building email lists of constituents to target a variety of audiences.
2. Build donation and action forms: Create donation pages. Review donation pages created by AFSC’s consultants. Create action, event, and other types of forms as assigned. Help ensure that old donation forms are deactivated and redirected.
3. Help maintain list sign-ups: Download new Facebook lists every other week. Prepare spreadsheet data for importing and share with the CRM manager.
4. Post content on AFSC.org: Review key content on afsc.org and ensure it is optimized for social media sharing. Assist in updating and posting content as needed.
5. Assist with constituent relationship management: Assist in CRM maintenance, creating reports, and producing emails and advocacy alerts.
6. Assist with photo collections and editing: Upload photo sets into our Photobase. Look for photo options for specific outreach and assist with photo editing.
7. Help with editing and proofreading: Support communications that can appear in a range of platforms.
8. Assist with reporting and analytics: Support reporting and data analytics to help track the effectiveness of communications.
9. Other duties as assigned.

Minimum Qualifications

Education: Some college or equivalent experience preferred.  High School Diploma required.

Experience:

1. Fluency with Microsoft Office, including Excel. Prior experience with CRMs, Canva, and/or Photoshop preferred.
2. Excellent writing, editing, and proofreading skills. Familiarity with best practices for writing for the web desirable.
3. Excellent interpersonal skills; ability to work constructively and collaboratively with people in a wide variety of professional positions.
4. Understanding of and commitment to the principles, concerns, and considerations of AFSC in regard to issues of race, class, nationality, religion, age, gender, sexual orientation, and disabilities. Demonstrated ability to work and communicate with diverse staff.
5. Commitment to Quaker values and testimonies. Understanding of and compatibility with the principles and philosophy of the American Friends Service Committee including non-violence and the belief in the intrinsic worth of every individual.

Compensation:  Salary Range Intern - $20 per hour, Non - Exempt – There are no medical, dental, or life insurance benefits, short-term or long-term insurance benefits with this position. AFSC does participate in unemployment, worker’s compensation, and social security.

The American Friends Service Committee is an Affirmative Action/Equal Opportunity Employer.  Qualified persons are encouraged to apply regardless of their religious affiliation, race, age, sex, gender identity, sexual orientation or disability.

AFSC’s Central Office and some of its offices in the U.S. are unionized workplaces. This position is not represented.

The American Friends Service Committee is a smoke-free workplace.

Salary : $20