Guest Services and Marketing

As a Guest Service Representative and Marketing Coordinator, your responsibilities will include:

Guest Services Duties:

• Checking in and out hotel guests
• Answering phones
• Taking phone and online reservations for dining, lodging and public cruises
• Repsonding to email inquiries for dining, lodging and public cruises
• reconciling Expedia, Hotels.com and other 3rd party reservations on the 1st of the month
• Providing exceptional customer service to our guests
• Helping with breakfast service. Serving breakfast and clearing plates

Marketing Tasks:

• Creating email campaigns through Constant Contact for our upcoming events
• Posting events on Facebook and Instgram
• Creating flyers for in-house promotions and social media through Canva
• Cold Calling prospective clients and sending out promotional materials
• Helping event coordinator with wedding fairs and community expos

Welcome to the Afton House Inn. We have all of the charm of a historic country inn. Each room is unique in decor, with an antique ambiance, along with the modern conveniences of a private bath and television. Deluxe rooms feature whirlpool tubs and outdoor balconies overlooking the St. Croix River. St. Croix River Cruises depart from your balcony view. Treat yourself to an evening or weekend away. Whether you are planning a honeymoon night, a winter ski weekend, summer getaway or looking for a special gift certificate…The Historic Afton House Inn is worth remembering!
Enjoy the elegant setting of the Wheel Room, where intimate dinners by candlelight enliven the senses and take away your cares. Tableside cooking and exceptional service promise to make your evening perfect.
The Pennington Room offers a more private setting for weddings, rehearsal dinners or corporate/client entertaining. High standards are our trademark, and our famous Sunday Gourmet Brunch is no exception.
CURRENT’s menu is fresh, lively, and healthy…along with a few items for splurging! We strive to support independent, locally owned farms and businesses. Our culinary team has a passion for scratch cooking using 100% natural or free range products and we believe that meals prepared with the highest quality fresh, local organic ingredients are the building blocks for a healthy happy life. CURRENT cares about its community and footprint and gives back a portion of proceeds to others in need throughout our community and around the world.
Swirl Wine Bar
Unlike any other in the area, we’ve brought together everything that you’ve been asking for: enjoy a glass of wine while you shop, sit back and relax for dinner or just hang out for awhile; amazing and hard to find wines at a great value; a wine bar that offers 6 or more wines by the glass that change weekly and a menu that changes seasonally offering small plates, entrees, dessert and truffles; great outdoor patio, your wine club with benefits and more; exclusive tastings, multi-course dinners and special events; wine education; and of course, fun! Swirl means a new experience every time you visit. Come see for yourself.

Pay: $15 - $20 / hour

Pay:

• Tips
• Other

Benefits:

• Flexible schedule
• Paid time off

Job Type: fulltime, parttime

Schedule:

• Monday to Friday
• Weekend availability
• 8 hour shift
• Day shift
• Night shift

Education: High school degree

Work location: On-site