What are the responsibilities and job description for the Telephone Representative position at Aggie Maintenance?
Overview
We are seeking a motivated and enthusiastic Telephone Representative to join our dynamic team. In this role, you will be the first point of contact for potential customers, engaging them through warm calls and providing information about our products and services. Your ability to communicate effectively and build rapport will be essential in driving sales and enhancing customer satisfaction.
Responsibilities
- Conduct warm calls to potential customers, introducing our products and services.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Utilize telemarketing techniques to promote offerings and generate interest among prospects.
- Maintain accurate records of customer interactions and sales activities in the database.
- Collaborate with the sales team to identify market trends and customer needs.
- Stay informed about product features, benefits, and competitive landscape to effectively communicate with customers.
- Follow up with leads to nurture relationships and encourage conversions.
Skills
- Proven experience in telemarketing or technology sales is preferred.
- Strong customer service skills with a focus on building positive relationships.
- Excellent communication skills in English, both verbal and written.
- Ability to understand market dynamics and identify sales opportunities.
- Proficiency in technical sales concepts is a plus.
- Ability to work independently as well as part of a team in a fast-paced environment.
- A proactive approach to problem-solving and a willingness to learn new technologies.
Join us as we strive to provide exceptional service while expanding our market presence!
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: No less than 24 per week
Benefits:
- Dental insurance
- Health insurance
Shift:
- Day shift
- Morning shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- San Antonio, TX 78216 (Preferred)
Ability to Relocate:
- San Antonio, TX 78216: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17