Front Desk Administrative Assistant

Job Title: Front Desk Administrative Assistant
Location: Williston, ND
Employment Type: Full-Time

Job Summary:

We are seeking a proactive, organized, and friendly Front Desk Administrative Assistant to join our team. This position is vital to the daily operation of our office, providing clerical and administrative support while ensuring a smooth and welcoming front office experience for clients and visitors. The ideal candidate will be detail-oriented, able to multitask, and demonstrate excellent communication skills.

Key Responsibilities:

• Frontline Reception: Serve as the first point of contact for customers, both in person and by phone. Ensure a positive, welcoming environment for all visitors and customers.
• Phone and Message Management: Manage the office phone lines, check messages regularly, and ensure timely follow-up.
• Mail and Shipments: Retrieve daily mail from the Post Office and mailbox, date-stamp, sort, and distribute. Process outgoing mail and coordinate shipping pickups as needed.
• Office Management: Maintain a clean and organized reception area, including stocking coffee and newspapers. Order office supplies and track inventory.
• Clerical Support: Assist with data entry, including work orders and job numbers into Google Drive and accounting software. Maintain accurate records and prepare necessary reports.
• Employee Support: Coordinate employee DOT physicals, travel arrangements, and housing as required. Provide purchase orders and support project management.
• Additional Duties: Support various departments with special projects as needed and handle various ad hoc tasks as assigned.

Qualifications & Experience:

• Education/Experience: Minimum of 3 years of experience in an administrative support role, preferably with reception duties. A background in office operations and clerical support is highly desired. Additional education related to office administration is a plus.
• Technical Skills: Proficient in Microsoft Office Suite (Excel, Word) with a minimum typing speed of 45 WPM. Experience with office equipment and basic troubleshooting skills is required.
• Customer Service: Excellent interpersonal and communication skills with a commitment to providing superior customer service. Ability to handle multiple tasks with attention to detail.

Competencies & Skills:

• Strong organizational and multitasking skills with the ability to manage several projects at once.
• A proactive and adaptable attitude, with the ability to take direction and learn new systems.
• A detail-oriented approach to tasks and a commitment to completing assignments on time.
• Ability to work both independently and collaboratively as part of a team.
• A high level of professionalism and a customer-first mindset.

Physical Demands & Working Conditions:

• This position requires prolonged periods of sitting, occasional standing, and the ability to lift up to 40 pounds.
• The role involves driving, public interaction, and extensive computer use.
• Reasonable accommodations will be made for individuals with disabilities to perform essential functions of the job.

Why Join Us?

• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional development and career growth.

If you are a motivated, detail-oriented individual with a passion for providing excellent customer service, we encourage you to apply for the Front Desk Administrative Assistant position today!