Table Games Compliance Manager

Job Overview

The Table Games Compliance Manager ensures that table games products are submitted timely to external test labs and jurisdictional regulatory agencies. This position also monitors the progress of these submissions, dealing with external labs and regulatory agencies as necessary to ensure products move towards approval. In support of those job functions, the Table Games Compliance Manager coordinates with the Vice President of Table Products to ensure that priorities are correctly assigned to obtain approvals when needed, and coordinates with the Director of Jurisdictional Engineering (or designees thereof) for activities involving external labs and regulators.

Responsibilities

• Prepares product submissions, managing priorities and assigning tasks as needed
• Submits products to external labs and to regulatory agencies; coordinates with table games engineering and engineering to assist with resolution of any identified issues or defects
• Provides feedback to table games engineering to improve design for regulatory approval, manufacturability and serviceability
• Coordinates with Technical Assistance Center as new issues are identified in the field
• Prepares software and hardware to hand off to independent labs and regulatory agencies for testing
• Coordinates with independent test labs and other authorities to get products approved in all necessary jurisdictions
• Assist Operations personnel on large or critical new product installations
• Develop proficiency in jurisdictional regulatory processes
• Productivity : Must efficiently and effectively perform assigned tasks and accept new projects, as demand requires with timely and accurate completion.
• Quality : Consistently perform to high standards of accuracy, thoroughness and timelines.
• Interaction : Exhibit a positive manner toward the job and work well with customers, co-workers and vendors.
• Accountability : Self-accountability and accepts consequences of his / her actions. Demonstrates unquestionable integrity in their daily duties.
• Customer Service : Ensures internal and external customer satisfaction. Conducts themselves in a manner that is professional and courteous to all. Perform follow-up calls if necessary to ensure complete customer satisfaction.

Skills / Requirements

Note : All offers are contingent upon successful completion of a background check

AGS is an equal opportunity employer