What are the responsibilities and job description for the IS/IT Specialist position at Aisin Electronics Illinois,LLC?

AISIN MANUFACTURING OF ILLINOIS

Job Title: IS Specialist

FLSA Status: Exempt

Division: IS

EEOC Classification: Professionals

Reports To: IS Asst. Gen Mgr.

Approved by: General Administration

Date: 2/25/2025

SUMMARY

Provide support for AIP hardware/and software. Create active directory user accounts, printer setups, ordering of PCs, and technical documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Team member support

Software & hardware installations

New devices such as computer, printer, office device setup

Network account maintenance

Software and hardware troubleshooting/repair

Training assistance for technical classes

Secondary phone administration

Familiarity with MS Office 0365, Windows, & Antivirus

After hours support

Technical documentation & training of users

Oracle Support

IS Secuirty

Service Desk Tickets

IS Hardware support and installation

Technical documentation & training of users

After hours support

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities.

KNOWLEDGE, SKILLS AND ABILITIES

Effective written and verbal communication skills for internal and external contacts

Problem solving skills to analyze root cause of software and hardware problems

Strong customer service focus

Strong Microsoft Office suite knowledge.

Basic networking knowledge is a plus

Ability to manage and prioritize multiple tasks

Develop schedules for maintenance in consideration for users uptime.

Maintain logs & records of repairs/scheduled maintenance

Device inventory tracking and replenishment while maintaining budgets

Familiarity with: Windows, 0365 Suite, MS Entra Admin Center, Networking hardware setup/patching (Cisco is a plus), VLANs, IP scopes, San Storage, VM environments, Group Policy, & network troubleshooting tools are required

Experience with VMware, backup storage such as Veeam and AWS, PowerShell, Oracle E Business Suite, AD Group policy, WDS/WSUS/SCCM, Databases, Programming languages, and Linux environments are a plus

QUALIFICATIONS, EDUCATION & EXPERIENCE REQUIRED

BS degree in Computer Science or related field

0-2 years experience

ORGANIZATIONAL (AND OUTSIDE) RELATIONSHIPS

All AIP sections and departments.

WORK ENVIRONMENT

Work generally performed in an office and manufacturing environment requires strict adherence to safety policies and procedures.

PHYSICAL DEMANDS / REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands / Requirements

(0-33%)

(34-66%)

(67-100%)

1. Standing

2. Walking

3. Sitting

4. Lifting (weight 40 lb)

5. Heaviest Weight Lifted (40 lb)

6. Carrying (weight 40 lb)

7. Heavy Weight Carried (40 lb)

8. Pushing/Pulling

9. Weight Pushed/Pulled (40 lb)

10. Climbing

11. Balancing

12. Bending/Stoop

13. Crawling

14. Reaching

15. Reach Above Shoulder

16. Work Above Shoulder

17. Walk on Uneven Ground

18. Fine Manipulation

19. Gross Manipulation

20. Simple Grasping

21. Power Grip

22. Hand Twisting

23. Twisting of body

24. Kneeling

25. Crouching

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Requirements:

Aisin Electronics Illinois LLC (AEIL) currently has an opening in the IS department for an IS Specialist.

AEIL is searching for a self-starter with excellent written and verbal communications skills. The applicant must have problem solving skills to analyze root causes for software and hardware problems, ability to create technical documents, self-manage assigned projects, update project documents, and provide customer service to internal and external members.

As our IS Specialist you will part of a team in our IS support desk ticket system supporting our plants. Your principal duties will consist of but not limited to; hardware/software troubleshooting/installation, patching , network communication troubleshooting/installation, technical documentation, purchase orders and lease documentation, and other task as necessary. Familiarity with: Windows, 0365 Suite, MS Entra Admin Center, Networking hardware setup/patching (Cisco is a plus), VLANs, IP scopes, San Storage, VM environments, Group Policy, & network troubleshooting tools are required. Experience with VMware, backup storage such as Veeam and AWS, PowerShell, Oracle E Business Suite, AD Group policy, WDS/WSUS/SCCM, Databases, Programming languages, and Linux environments are a plus. This is primarily a 1st shift position, but the member should be to support after hours as needed.

Payscale: $52,00.00 – 61,535.00

Minimum Level of Preparation & Training Required

BS degree in Information Systems or Computer Science

3-5 years' experience

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