What are the responsibilities and job description for the Help Desk Professional position at Ajilon?
Ajilon is a reputable staffing agency known for its dedication to excellence. As a Help Desk Professional, you'll contribute significantly to our mission by providing exceptional support to our clients and candidates.
About This Opportunity
This is a unique chance to grow as a customer service specialist, working closely with our team to deliver world-class support. Key responsibilities include:
- Engaging with clients and candidates to resolve their queries, address their concerns, and provide accurate information.
- Verifying customer details for billing and shipping purposes.
- Thriving in a busy call center setting while maintaining peak performance.
When confronted with complex cases, you'll have the authority to escalate them to the Call Center Supervisor, ensuring our customers receive swift and effective solutions.
Why Join Us?
We offer an impressive range of benefits that prioritize your growth and well-being:
- A competitive salary and bonus structure.
- A robust training program designed to enhance your skills.
- A dynamic workplace where teamwork and innovation thrive.
