Compliance Associate

About the Company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.

What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include healthcare, dental and vision options, paid time off and paid holidays.

Position Overview: Compliance Associate

The Compliance Associate is responsible for executing scheduled visual inspections of the community to ensure that homeowners are following the requirements regarding maintaining the general appearance of their units and surrounding property as indicated in the Rules and Regulations. Provides exemplary service in a manner consistent with the values and mission of AKAM. Performs all responsibilities while demonstrating outstanding customer service skills representative of AKAM as it relates to this function. This includes working interdepartmentally. Serves as back-up Front Desk Associate.

Schedule: Thursday to Monday 10:00 AM - 6:00 PM or 11:00 AM - 7:00 PM or 12 PM-8 PM Holidays.

Responsibilities include, but are not limited to:

• Responsible for all documentation of Association violations - inspections as necessary - understands regulations and rules as provided by Board and Property Manager
• Track violations for completion and documents compliance
• Repeat inspections as necessary within time frame determined for violations compliance
• Primary contact for all non-compliance letters and follow-up to compliance or fine
• Provide PM with all documentation requesting compliance and resolution - For Grievance Committee to make determination if fine is necessary and Board to approve imposing recommended fine.
• Update any Management systems with violations documentation as directed.
• Back up the Front Desk when needed.
• This position interacts as well attends the Grievance Committee Meetings on the monthly basis and speaks on behalf of the Property Manager for status of fining.
• Receives and reviews the ARC applications and delivers report to appropriate committee for approval.
• Will conduct inspections during the project while being done, as well as a final inspection.
• Will monitor and revise property cameras/control system.

Qualifications:

• Building Link software experience
• Knowledgeable of 718. F.S.
• Bilingual English-Spanish.
• Minimum of 1-year administrative experience in residential condominium management is preferred
• Strong verbal and written communications skills it's a must.
• Familiar with MS Office Suite programs; specifically, Outlook, Excel, Word.
• Able to respond to emergencies adhering to emergency protocols.
• Able to de-escalate stressful situations in a calm manner.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K Matching Program
• 10 Paid Holidays (may vary between properties)
• 17 PTO Days
• Advancement Opportunity
• And more….

AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.

Schedule; Thursday to Monday 10:00 AM - 6:00 PM or 11:00 AM - 7:00 PM or 12 PM-8 PM Holidays.