Business Analyst - RPA

Akkodis is seeking a Business Analyst - RPA for a Contract-to-hire position with a client located in Wilmington, DE (Hybrid).

Pay Range: $65-$75/hr, The rate may be negotiable based on experience, education, geographic location, and other factors

THIS IS A W2 role, NO C2C CANDIDATES NEEDED!!!

4 days onsite/week in the office!!! Need local or nearby candidates to Chadds Ford, PA, or Wilmington, DE only.

Job Description:

The RPA Business Analyst (Robotic Process Automation) serves as a crucial link between business stakeholders and the automation development team. This role involves identifying, analyzing, and documenting business processes suitable for automation, creating process design documentation, and supporting the RPA lifecycle from ideation to deployment.

The RPA Business Analyst works closely with process owners, developers, and other stakeholders to ensure that automation projects align with business goals and deliver measurable benefits.

Key Responsibilities:

1. Process Discovery and Analysis:

• Collaborate with business stakeholders to identify opportunities for automation.
• Conduct detailed process assessments to determine suitability for RPA.
• Gather, document, and analyze business requirements, including inputs, outputs, exceptions, and business rules.
• Create As-Is and To-Be process maps using tools like Visio or Lucidchart.
• Identify process inefficiencies, pain points, and opportunities for improvement through automation.

2. Solution Design and Documentation:

• Develop Process Design Documents (PDD) that outline detailed workflows, business rules, and exceptions.
• Assist in the creation of Solution Design Documents (SDD) in collaboration with the RPA development team.
• Define Business Requirements Documents (BRD) for automation initiatives.
• Work with process owners to ensure a clear understanding of automation goals and outcomes.

3. Stakeholder Engagement:

• Act as a liaison between business units and the RPA development team to ensure successful implementation.
• Facilitate User Acceptance Testing (UAT) and address any issues or changes required.

4. RPA Lifecycle Support:

• Support the RPA developers during the build phase by clarifying business logic and rules.
• Work with RPA Developers and SMEs to ensure thorough testing of bots.
• Assist in deployment activities, including documentation, change management, and user training.
• Monitor and report on post-implementation performance and ensure ongoing optimization.

Required Skills:

• Strong understanding of business process mapping and documentation.
• Knowledge of RPA tools such as UiPath, Microsoft Power Automate
• Familiarity with Agile methodologies for project management.
• Proficiency in data analysis and reporting tools. Update PowerPoint deck.
• Proficiency in Automation Hub and Insights Reporting
• Excellent communication skills to collaborate with both technical and non-technical stakeholders.
• Strong problem-solving and analytical skills to assist with troubleshooting

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Computer Science, or related field.
• Certification in RPA tools (e.g., UiPath Business Analyst, Blue Prism Analyst).
• Prior experience working with process automation or business transformation projects.
• Experience in change management and user training.

Soft Skills:

• Stakeholder management: Ability to build trust and manage expectations with business units.
• Attention to detail: Ensuring that all business requirements are accurately captured and documented.
• Collaboration: Working effectively with cross-functional teams, including developers, testers, and business users.
• Adaptability: Comfortable with evolving requirements and changing project priorities.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Anirudh Srivastava at 610-227-6773 or anirudh.srivastava@akkodisgroup.com.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.