What are the responsibilities and job description for the Accounts Receivable Clerk position at Akshaya Inc?
Accounts Receivable Clerk
New Castle, DE
The hours are M-F, 8-5pm with an hour lunch.
This position is onsite only.
***Pay rate not to exceed $21/hr***
POSITION OVERVIEW:
Responsible for posting customer payments in a timely/accurate manner, researching/reconciling account discrepancies, scanning payments into the bank, keeping accurate notes of all communication related to accounts within the Sapphire system. The AR Representative will work closely with retailers, sales, warehouse, drivers, customer service, National Call Center and others to collect outstanding balances owed and resolve discrepancies in a timely manner.
GENERAL ACCOUNTABILITIES:
Post customer payments in an accurate/timely manner, resolve payment discrepancies in a timely manner, notify customers/sales of account issues as needed, monthly statement distribution-email specific accounts. Able to work independently without supervision and with others as a team, maintain good working relationships, ensure that customer service is held to the highest standard and customer accounts are reconciled and kept up to date with attention to detail and accuracy. Escalate situations to AR manager as needed, accurately/effectively handle a large volume of customer/driver calls. Ability to problem solve under pressure with tight deadlines.
ORGANIZATIONAL RELATIONSHIPS:
Reports to: Accounts Receivable Manager
Salary : $21
