Steven A. Cohen Military Family Clinic Case Manager

Job Description

Case Manager |Alaska Behavioral Health

Steven A. Cohen Military Family Clinic - Fairbanks

Who We Are

Our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services.

We believe all Alaskans, with all mental health and addiction needs should have access to the best possible care. We are committed to helping Alaskan’s recover and are proud to be part of a dedicated team committed to ending the stigma around mental health and changing the lives of our clients for the better.

About The Team

As part of a multi-disciplinary team, the Case Manager serves as the bridge between clinical services and essential community resources. The Case Manager facilitates direct referrals for housing, employment, healthcare, legal, educational, peer-support and all other essential community-based needs for clinic clients. The Case Manager manages referral partnerships by continuous engagement post-referral, ensuring the provision of quality care. The Case Manager assists the clinical team in understanding resources and needs within the clinic community.

What You’ll Do

• Provides comprehensive case management to veterans and their families who are seeking mental health services.
• Interviews veterans and their family members.
• Provides appropriate referrals as necessary.
• Prepares and maintains confidential case records.
• Consults with service providers and community partners on resource-related issues.
• Ensures confidentiality and controls access to sensitive information.
• Collaborates with clinical team to perform risk management and crisis intervention services as necessary.
• Develops network of trusted contacts within organizations in which to refer and coordinate care.
• Participates in multidisciplinary team meetings.
• Follows care follow-up procedures to ensure veterans and/or their family received the services they were referred to and do not have any follow up needs.
• Assists veterans and their family members navigate service providers across multiple systems of care.
• Provides services via telehealth platform, as required.
• Provides Psychoeducation Groups for clients
• Provides forward facing case management and outreach in the community
  
  

Good To Know

• Position is based in Fairbanks, Alaska
• Full-Time, Exempt
• Pay Range is between $56,104 to $72,607
• AKBH offers generous benefits including two healthcare options for employees and their dependent children, 401k with immediate vesting and up to 5% match, 3% automatically contributed by AKBH, and 5 weeks of PTO for the first year, and 8 weeks of PTO after the first year.
  
  

What We Need From You

• Bachelor's Degree in Social Work, Sociology, Psychology or related field required; Master's Degree preferred.
• 1 year's case management experience; 3 years preferred. 2 years in a customer service focused environment.
• Knowledge of/experience working with local social service, public health, and VSO organizations and resources.
• Experience working with a military or veteran population is preferred.
• Must demonstrate leadership capacity and ability to foster team-building and a supportive, flexible environment.
• Excellent written and oral communication skills.
• Must be highly organized, detail oriented, and reliable.
• Ability to communicate clearly and effectively via oral or written means. Ability to present a friendly and positive demeanor to veterans, their families, staff, supportive services personnel, funders, and the general public. Ability to make oral presentations.
  
  

Alaska Behavioral Health is an Equal Opportunity Employer.