What are the responsibilities and job description for the Housing Navigator position at Albuquerque Health Care for the Homeless?
Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.
The Housing Navigator position will serve as a systems-integrated resource to housing and social services for those currently residing in shelters, respite, hotels, and/or motels, or in places not meant for human habitation.
Duties and Responsibilities:
- Conduct interviews with clients to determine housing needs
- Administer housing assessments (as needed) for those experiencing homelessness
- Acquire and maintain information regarding available housing resources in Bernalillo County, including but not limited to housing vouchers, affordable housing resources, and landlords with available housing stock
- Develop and maintain tracking system(s) for funder reporting (in conjunction Housing Manager/Housing Coordinator)
- Document all encounters and contacts made on behalf of client into EHR within 72 hours
- May assist participants in their housing search, including applying for apartments, negotiating with potential landlords, and accompanying participants to apartment viewings as needed
- Connect clients to other social services in the community as needed
- Complete releases/requests for information, intakes, referrals, and other required documentation to ensure compliant and efficient transition between community services
- Work closely with housing voucher, social services, and governmental programs in the community
- Work collaboratively and effectively within an integrated team and establishes positive, supportive relationships with staff and providers
- Perform other duties as assigned
Minimum Qualifications:
- Ability to work with diverse groups of people
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Good organizational skills
- High skill level in attention to detail
- Comfort with working in variable work locations
- Valid New Mexico driver’s license with clean driving record
- Comprehensive knowledge of Microsoft Office 365
- Working knowledge of housing voucher programs
- 1 year of experience working in a housing or social services capacity with underserved populations
- High school diploma or equivalent
- Comply with all AHCH policies and procedures
Preferred Qualifications:
- Experience working with people experiencing serious mental illness and/or substance abuse
- Associates degree or higher in Psychology, Social Work, Human Services or related field
- Bilingual English/Spanish
Bilingual speakers, Spanish speakers, People of Color, LGBTQIA , veterans, persons with disabilities, and women encouraged to apply.
Albuquerque Health Care for the Homeless is an equal opportunity / affirmative action employer. We comply with State and Federal employment practice laws prohibiting discrimination based on an applicant’s age, race, ethnicity, creed, national origin, religion, veteran status, gender, disability, or sexual orientation.
All benefits begin the month after hire:
- Low cost medical, vision, and dental insurance with health club membership
- Life insurance and Accidental Death and Dismemberment fully paid for by organization
- Long Term Disability fully paid for by organization
- Paid Time Off - 24 days in first year of employment
- Catastrophic Sick Time accrual
- 7 Paid holidays
- Health Care and Dependent Care Flexible Spending Accounts
- 401k with employer match
- Student loan forgiveness eligible
Salary : $19 - $21
