What are the responsibilities and job description for the Salon Receptionist position at Alexander Safar Salon?
Are you passionate about delivering exceptional customer service and thrive in a fast-paced, luxurious environment? If so, we have an exciting opportunity for you to join our team as a Front Desk Receptionist at our prestigious luxury hair salon. As the first point of contact for our esteemed clients, you'll play a crucial role in providing a warm welcome and ensuring a seamless salon experience for every guest.
Responsibilities:
- Provide outstanding customer service with a friendly and professional demeanor.
- Greet and welcome clients, making them feel valued and comfortable throughout their visit.
- Manage the daily flow of the salon, ensuring smooth operations and maintaining a high level of efficiency.
- Offer and prepare a variety of beverages for clients.
- Handle appointment bookings over the phone and in-person, ensuring accuracy and attention to detail.
- Assist clients with appointment changes and address any questions or concerns over the phone.
- Process client payments and maintain a secure and organized payment system.
- Troubleshoot computer and sales Point-of-Sale (POS) issues to ensure a seamless checkout process.
- Uphold cleanliness standards to ensure a spotless and inviting work area.
- Learn and become proficient in the high-end hair products carried by the salon.
- Familiarize yourself with the range of services provided by the salon to effectively address client inquiries.
Requirements:
- Availability through the summer and fall seasons.
- Flexibility to work mornings, afternoons, and Saturdays (a must).
- A keen sense of fashion and a presentable appearance to align with the salon's upscale image.
- Experience in a fast-paced environment, preferably in a customer-facing role.
- Exceptional communication skills to engage with clients and colleagues effectively.
- Preferred candidate should have graduated from high school.
- Prior experience in the salon or beauty industry is a bonus, but not mandatory.
Joining our team means being a part of a dedicated group of professionals who are committed to excellence. We offer a dynamic and vibrant work environment, opportunities for growth, and exposure to the latest trends in the beauty industry.
If you are enthusiastic, driven, and committed to delivering a premium customer experience, we can't wait to hear from you! To apply, please submit your updated resume, a cover letter outlining your relevant skills and experience, and your availability.
Job Type: Part-time
Salary: $18.00-$21.00 per hour
Schedule:
- Tuesdays-Friday; 12-Close
- Saturdays; Open-Close
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $18 - $21