What are the responsibilities and job description for the Administrative Assistant position at Alexander Valley Healthcare?
Role Summary
The Front Desk Representative will serve as the primary point of contact for patients at Alexander Valley Healthcare. This individual will schedule appointments, verify patient information, and maintain accurate records.
Duties and Responsibilities:
- Schedule patient appointments with healthcare providers
- Verify patient information and update records as necessary
- Prepare telephone encounters and messages according to organizational protocols
- Notify patients of eligibility requirements and application process for state-funded programs
Requirements:
- High School Diploma or Equivalent
- Ability to read, write, and communicate bilingually preferred
- Basic computer skills
- Courteous and professional behavior in all interactions with the public
