Front Desk / Clinical Receptionist

Company Overview

Align Integrated Medical is a well-established chiropractic clinic located in Meridian, ID, dedicated to providing high-quality care and rehabilitation services. Our mission is to enhance the health and well-being of our patients through personalized treatment plans and a supportive environment.

Summary

As a Front Desk / Clinical Assistant at Align Chiropractic & Rehabilitation, you will be the first point of contact for our patients - from their initial check-in to presenting care plans and financials. This hybrid position blends administrative, clinical, and financial responsibilities to ensure our clinic runs efficiently and our patients receive exceptional service.

Responsibilities

Front Desk & Administrative

✅ Greet patients, manage check-in/check-out process, and schedule appointments
✅ Handle phone calls, answer patient inquiries, and coordinate patient flow
✅ Verify insurance benefits and process payments (copays, coinsurance)
✅ Maintain patient records and ensure accuracy in data entry
✅ Monitor and order clinic supplies as needed

Clinical Assistance

✅ Assist with operating various clinical modalities including: Zerona, Flowpresso, low-level lasers, decompression tables, and hyperbaric oxygen therapy

✅ Take patient vitals and assist in taking patient X-rays

✅ Support the rehab and care teams with patient care tasks
✅ Ensure treatment areas are clean, organized, and ready for patients
✅ Provide patient education and ensure compliance with at-home care plans

Care Plans and Presentations

✅ Guide patients through care plan recommendations based on their health goals
✅ Present treatment plans and financial options in a clear, confident, and supportive manner
✅ Ensure patients understand their insurance benefits, payment options, and financing availability
✅ Collect patient payments and set up financial arrangements as needed
✅ Follow up with patients regarding treatment commitments and scheduling

What We're Looking For:

• Exceptional organizational skills and ability to multitask effectively
• Strong work ethic, reliability, and a positive, team-oriented attitude
• Excellent communication skills, both written and verbal
• A genuine desire to help people and contribute to a caring, supportive clinic environment
• Comfort with technology and clinic software
• Ability to adapt and be flexible in a fast-paced, patient-centered environment
• Confidence in discussing care plans, treatment options, and financial obligations with patients

What We Offer:

• Competitive starting pay ($16-18/hour based on experience)
• Access to chiropractic care & a gym membership
• Holiday Pay
• Paid Time Off (PTO) after 12 months of employment
• Performance-based bonuses
• A supportive team atmosphere with opportunities for growth and professional development

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Free parking
• Gym membership
• On-the-job training
• Opportunities for advancement
• Paid training
• Referral program
• Uniform allowance
• Wellness program

Schedule:

• Monday to Friday

Work Location: In person

Salary : $16 - $18