What are the responsibilities and job description for the Scheduling Coordinator- Home Care Agency position at All Metro Health Care?
All Metro Health Care, a Modivcare Personal Care Service, is looking for a Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.
- Pay: $18.50/Hourly
- Schedule: M-F 7:30AM-4:30PM
- Office Address: 350 Northern Blvd., Suite 206, Albany, NY 12204
- Medical, Dental & Vision Insurance
- 401(k) with a 6% match
- Paid Time Off
- Employee Assistance Program
- Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
- Voluntary Term Life and AD&D Insurance
- Legal Services Insurance
- Short-Term and Long-Term Disability
- Accident, Critical Illness & Hospital Indemnity Insurance
- Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers.
- Collaborate with internal teams to determine patient eligibility and initiate the intake process.
- Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination.
- Address inquiries, concerns, and provide guidance on accessing services and resources.
- Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences.
- Monitor and update schedules to accommodate changes, cancelations, and rescheduling needs.
- Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals.
- Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication.
- Provide compassionate and empathetic support to patients and their families throughout the care coordination process.
- High school diploma or equivalent
- 1 years of customer service experience required.
- 1 years of home healthcare experience preferred.
- To provide access to the care that matters for those who need it most.
- Caring: We care about what we do and who we do it for.
- Collaborative: We value the perspective and experience of all.
- Dedicated: We are committed to making a real world impact.
- Purposeful: We know our work has meaning.
Salary : $19
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