NHTD/TBI Case Manager

Position Summary : The NHTD / TBI Case Manager will facilitate streamlined communication between members of the participants care team, serve as main point of contact and provide support and guidance to the back-office staff. The NHTD / TBI Case Manager will oversee participants in the Northeast region, ensuring stability and satisfaction within the guidelines of waiver services. Job Responsibilities : Focus exclusively on NHTD and TBI Waiver Participants. Serve as initial and primary point of contact for participant, family and Service Coordination.Ongoing case management and oversight of participant schedules. Responsible for making suggestions aimed at increasing efficiency.Ensure participant / families are notified of alterations to schedule. Deliver updated calendar to participants / family on a weekly basis.Conduct weekly waiver meetings with the Northeast team (care coordination, clinical manager, and branch director). Support team in voicing suggestions aimed at achieving case stability.Track progress of active SRIs - NYC, Nassau and Suffolk branches.Lead monthly SRI Committee meetings. Responsible for completing minutes and delivery to appropriate RRDC representatives.Responsible for completion and delivery of required waiver documents.Support and attend all necessary Waiver Team Meetings.Attend orientations, screen and approve caregivers for waiver assignment.Respond to questions and concerns posed by participant / family. Coordinate and facilitate communication with Service Coordinator.Monitor waiver schedules daily and address inconsistencies to ensure continuity of services.Confirm and track approved hours upon receipt of Initial Service Plan. Ensure discrepancies are approved and noted.Ensure participant and family satisfaction.Qualifications / RequirementsSocial Work degreeWaiver experience preferredPhysically present in Suffolk branch location - Holbrook, NY.Pay range starting at $50,000 per year

Salary : $50,000