Case Manager

Do you love Seniors? We do! If you do we would love for you to come work for us.

The Arbors Assisted Living is currently seeking a Case Manager to join the team.

The Case Manager is responsible for coordinating the Community's case management system that maintains the continued awareness of each resident's well-being allowing each resident to attain the highest practicable level of physical, mental and social well-being. Our assisted living has up to 130 residents.

Please note: this position is not a 9-5 position, it requires flexibility in working nights and weekends, and has great potential for growth opportunity.

QUALIFICATIONS:

Education:

A bachelors or masters degree from an accredited college or university with major work in human resources or service delivery, and one year of full-time experience in the provision of services to a dependent adult population; or an associates degree from an accredited college or university with major work in human resources or service delivery, and three years of full-time experience in the provision of services to a dependent adult population.

Experience:

Must have Assisted Living Experience.

PERFORMANCE RESPONSIBILITIES:

• Works in conjunction with Wellness Director to coordinate resident services.
• **Supervises, directs and is responsible for all responsibilities of the Support staff.
• **Provides on-going training and mentoring to support staff.
• **Maintains accurate and timely documentation which complies with New York State Department of Health regulations, Arcadia Management Inc. corporate policy and philosophies and specific community practices, including, but not limited to, Social History, Psychosocial/ Mental Status Assessment, ongoing Case Management Notes and Discharge Plan.
• **Assesses, in coordination with Wellness, potential residents to determine appropriateness for move-in, completes mandated assessment tools and forms.
• **Assists the Executive Director with resident move-in decisions.
• **In conjunction with support staff, completes move-in information with resident and/or resident’s representative including reviewing and signing of required information/ forms as well as explaining Community services and policies.
• **In conjunction with the support staff, ensures the adjustment of the resident and family to the community.
• **Ensures that new resident and/or family are contacted weekly for the first month after admission to ensure that needs are being met and that difficulties are being resolved.
• **Implements and coordinates weekly resident care meetings; obtains resident/resident’s representative input as necessary; documents meetings.
• **Demonstrates appropriate interactions and positive relationships with residents and their families treating all with dignity and respect.
• **In conjunction with the support staff, communicates with physician, pharmacy and family member/resident’s representative as needed.
• **In conjunction with the support staff, communicates with hospital/rehabilitation center, etc. as well as family/resident’s representative if resident is hospitalized.
• **Assesses, in conjunction with the Wellness Director and the Support staff, the resident’s ability to return to Community post hospitalization/rehabilitation and provides recommendation to the Executive Director.
• **Insures residents are informed of their rights and responsibilities, as well as changes which may affect their rights and responsibilities.
• **Provides residents and/or their representatives with information about community policy and/or state law concerning advanced directives and limited treatment practices, when requested.
• **Supports each resident’s right to self determination; outlines for the resident, in conjunction with Wellness Director and physician when necessary, possible implications of the refusal; informs resident, in conjunction with Wellness Director and physician when necessary, of any therapeutic alternatives to the refused service; involves others, as appropriate, to help educate the resident about the alternatives.
• **In conjunction with the support staff, makes appropriate referrals to other consultants, community agencies, or community departments in order to facilitate the resident’s maximum use of resources, and to promote the resident’s increased level of social functioning.
• **Explains to the resident and/or family/resident’s representative that counseling services are available upon request.
• **Encourages resident participation in facility and community activities.
• **Assists each resident to maintain family and community ties and to develop new ones.
• **Assists residents in making applications for, and maintaining, income entitlements and public benefits.
• **Establishes linkages with and arranging for services from public and private sources for income, health, mental health and social services as needed.
• **In conjunction with the support staff, provides resident with information and referral services as needed.
• **Serves as advisor to Resident Council and liaison between Council and the Executive Director; maintains Resident Council minutes; ensures that issues are addressed.
• **Assists in arranging resident transportation for external services as needed.
• **Communicates resident concerns/issues with Wellness Director, Attending Physician, Executive Director, family/resident’s representative, and other departments, as needed.
• **Consults with and assists the resident and family in planning and implementing the resident’s discharge when a change in medical condition warrants a discharge.
• **Assists the Executive Director in contacting families after admission and discharge to personally determine satisfaction.
• **Handles walk-in or telephone inquiries, completing inquiry forms for admission paperwork and providing all information from referral sources in the absence of the Director of Community Relations.
• **Assists in developing departmental procedures and maintains required records and reports.
• **Reports observations concerning structural, equipment and furniture defects to appropriate personnel.
• **Assumes responsibility of Community when the Executive Director is not in the building.

****We Do NYS Department Of Health Mandated Background Checks/Fingerprinting for all New Hires.

To apply: Please submit resume OR apply in person at:

The Arbors Assisted Living Islandia West
1515 Veterans Memorial Hwy.

Islandia, NY 11749

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching

Experience:

• Case management: 2 years (Preferred)

Ability to Commute:

• Islandia, NY 11749 (Required)

Ability to Relocate:

• Islandia, NY 11749: Relocate before starting work (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

Salary : $75,000