Manager, Annual Fund and Donor Relations

Job Title: Manager, Annual Fund and Donor Relations 

Department: Development  

Reports To:  Director of Individual Giving 

FLSA:  Exempt 

Employment Status:  Regular, Full-time 

 The Alliance Theatre is committed to deeply expansive outreach and recruitment in all areas of our work, including play selection, casting, marketing and public relations efforts, education programs, engagement of staff and volunteers, and the composition of the Board of Directors. 

We are committed to building a widely representative workplace that reflects our city of Atlanta and encourage all applicants who are committed to contributing to an allied work environment to apply for a role with us without feeling they need to meet every single qualification of the position. If you’re excited by this role and the job description aligns with you and the work you are passionate about doing, please apply for the position. Necessary accommodations can be made to enable individuals with disabilities to perform the essential functions. The Alliance Theatre is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, class, religion, country of origin, political belief, (dis)ability, age, gender identity, sexual orientation, protected veteran status, or any factor protected by law. 

Summary 

The Manager, Annual Fund and Donor Relations is an integral member of the Development team, creating and coordinating Broad Based appeals, leading short-term and long-term prospect research, and providing essential event support to ensure a streamlined donor experience and maximize pathways to new donor engagement in the culture of philanthropy at Alliance. Managing a portfolio of donors in the Patron Supporters program (donors up to the $1,500 level) and Sustainer Society (monthly giving program), this position will collaborate on all Development processes, including list management, benefit fulfillment, content creation, and execution of broad donor communications.  

Principal Duties and Responsibilities: 

• With strategic direction from the Director of Individual Giving and Manager of Individual Giving, coordinates Broad Based Giving (BBG) direct mail, digital communications, and other campaigns, including the design and execution of 4-6 broad-based appeal campaigns annually. Duties include segmenting and list pulls, setting up mail merge data, and pricing and scheduling with printer and mail house. 
• In collaboration with the rest of the Individual Giving team, organize stewardship special events for all donors at the theatre, such as backstage tours and costume shop events. 
• Provide support as needed to Special Events Manager for regular Opening Night celebration events (8-10 per year), with presence required at majority of events throughout the year. Supports Associate Director of Corporate Relations with ad hoc corporate events (3-4 per year). 
• Develop and execute regular, targeted fundraising campaigns for specific individual giving programs such as Sustainer Society, Advisory Board, and to-be-determined affinity groups, such as Young Professionals. 
• Collaborate closely with Marketing department to identify best practices for digital outreach and strategize creative content for e-mails and social media. With support from Digital Communications Manager, leads content management of “Support” pages on alliancetheatre.org and other digital outlets. 
• Cultivate, solicit, and steward portfolio of Patron Supporters and Sustainer Society donors, developing strong relationships to increase opportunities for growth in donor ladder. 
• Serve as concierge for individual donors in portfolio, personally handling ticket requests and membership entry, executing benefit delivery on an annual and rolling basis with Individual Giving team. 
• Lead prospect research and systems for Individual Giving, including annual, major gifts, planned giving, and campaign gifts. This includes administrative support for the current Imagine Endowment campaign for the Goizueta Stage.  
• Manage annual Alliance Theatre online auction and other special fundraising opportunities as they arise, including significant support responsibilities in organizing potential future gala or signature event.  
• Provide support as needed for gift entry and acknowledgement process, in collaboration with Development Operations and Institutional Giving Manager. 
• Other duties as requested or assigned. 

Reporting Relationships 

Reports directly to: Director of Individual Giving 

Supports: Manager of Individual Giving 

WORK SCHEDULE: 

• Monday – Friday, 9 a.m. – 5 p.m. 

• Some early mornings, evenings and weekends are required for special events 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: 

QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to work a flexible schedule (available evenings and weekends for performances and special events) to accommodate fluctuations in work flow.  The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be fluent in English, both written and spoken. 

Education and Experience: 

Bachelor’s degree and two years of administrative support experience OR four years of equivalent work experience preferred. 

Experience in fundraising/development or marketing strongly preferred. 

Skills and Abilities: 

Detail oriented with strong organizational and planning skills. 

Excellent written and verbal communication skills, especially related to content creation and broad-based messaging. 

Ability to manage and prioritize multiple ongoing projects while navigating cross departmental needs. 

Ability to communicate with all departments, working collaboratively as needed with a variety of people, creating and maintaining an innovative and cooperative staff work environment. 

Excellent attention to detail and follow-through techniques for multiple tasks.  Background in the arts preferred.   

Highly proficient with MS Word, Windows, Excel, PowerPoint and Outlook 

Donor database, point of sale software, or similar experience required; experience with Tessitura strongly preferred.