What are the responsibilities and job description for the Inside Sales Account Manager - Print & Signs position at AlphaGraphics - US054?
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
AlphaGraphics Knox Street | Park Cities | North Dallas is a locally owned and operated visual communications company catering to clients in a variety of industries. Specializing in printing, signage, mailing solutions, fulfillment, design, personalized promotional products, and apparel, we prioritize customer satisfaction and adhere to strict deadlines. We thrive on teamwork and a fast-paced environment.
Position Summary:
We are currently seeking a full-time Inside Sales Account Manager to join our team. This team member will oversee print, sign, apparel, promo, mailing, design, and marketing projects from estimation to completion. Effective communication with clients, team members, suppliers, and vendors is integral to this role, offering daily diversity and challenge.
Key Responsibilities:
- Assist clients in selecting print, sign, apparel, and promo solutions.
- Manage inbound phone calls, directing them appropriately.
- Manage email, phone, and web orders, progressing them through the production pipeline.
- Provide estimates for clients, sales representatives, and internal teams.
- Promptly respond to client and staff inquiries via phone and email.
- Address client issues promptly and effectively.
- Identify and relay larger business opportunities to management.
- Distribute marketing materials and thank-you cards as needed.
- Follow up with clients via email regarding estimates.
- Coordinate signage site surveys as requested.
- Collaborate with colleagues and managers to ensure accurate pricing and client satisfaction.
- Cover for absent staff members.
- Identify and capitalize on cross-selling and upselling opportunities.
- Cultivate and maintain strong client relationships.
- Reactive inactive accounts.
Expectations:
- Exceptional written and verbal communication skills.
- Ability to work efficiently and accurately in a fast-paced environment.
- Proven sales ability across a comprehensive product range.
- Commitment to meeting client needs to the best of one’s ability.
- Capability to work autonomously and as part of a team.
- Strong problem-solving skills with a focus on solutions.
- Professional and approachable demeanor.
- Proficiency in standard computer software applications.
- Willingness to learn and adapt to new software platforms.
- Minimum one year sales experience required.
What We Offer:
- Full-time position at a reputable and stable company with over 39 years of industry presence.
- Supportive and positive work environment fostering camaraderie and enthusiasm.
- Comprehensive benefits package including medical, dental, paid time off, and bonus incentives.
- Opportunity for professional growth and recognition within a company that values individual contributions.
- Competitive compensation commensurate with experience.
If you are intrigued by this opportunity and believe you possess the requisite skills and attributes, we encourage you to apply today and take the first step toward joining our AlphaGraphics team. We eagerly await your application and the possibility of welcoming you aboard.