What are the responsibilities and job description for the Dispatcher/Customer Service position at ALPINE TOWING INC?
COMPANY: ALPINE TOWING
We are looking for a hard working Dispatcher to join our 24/7 - 365 operation team! As a Dispatcher at our company, you will answer calls and communicate with drivers to send the appropriate response.
You will be working with
Roadside
Dealers
Police Department
Private Property Impound
You will be working in our main location located in zip code 33147.
Receive and answer emergency and non-emergency calls
Proactively address problems and suggest solutions
Receive and dispatch calls to drivers
Assess situation and prioritize calls
Oversee the route of field units and track
Coordinate schedule in the most effective manner
Inform field units about traffic
Track and update call logs and data in software programs
Provide reports to upper management
Dispatcher requirements
At least 2 years of experience as dispatcher or similar position
Computer Skills
Experience in data entry
Hands on experience working with high calls volumes
Outstanding organizational and time-management skilles
Critical thinker and problem-solving skills
Team player
Great interpersonal and communication skills
Bilingual .
Drug Test Required
Job Type: Full-time
Pay: $13.00 - $18.00 per hour
Benefits:
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
COVID-19 considerations:
To keep all of our employees as safe as possible, we are practicing social distance of 6ft between each employees. We are also providing masks, gloves, hand sanitizer and soap.
Work Location: One location