What are the responsibilities and job description for the Practice Coordinator position at Altais, Inc.?
About Our Company
At Altais, we're looking for bold and curious innovators who share our passion for enabling better health care experiences and revolutionizing the healthcare system for physicians, patients, and the clinical community. At Altais, we're building breakthrough clinical support tools, technology, and services to let doctors do what they do best : care for people. We invite you to join our growing passionate team as we change the game for the future of healthcare and enable the experience that people need and deserve. Altais family of companies include : Brown & Toland Physicians, Family Care Specialists and Altais Medical Groups.
About Your Team
Are you looking to work with a high performing, fast growing and dynamic Quality and Risk Management team? Altais and our subsidiaries, form one of the most recognized medical groups in California. We are 4,000 physicians, working in over 40 cities in California, caring for more than 500,000 patients. If working in a mission driven organization supporting highly competent, hard-working, thoughtful clinicians who value good ideas and are passionate about reshaping healthcare excites you, then we are thrilled to welcome you to your new career.
About Your Work
The Practice Coordinator will be instrumental in ensuring that chronic and acute conditions are accurately captured and quality gaps are addressed within the EMR systems for patients scheduled for visits. You will work closely with providers, reviewing patient records, prompting them for appropriate documentation, and educating them on the importance of closing care gaps. This role involves frequent interaction with various stakeholders in the patient care process to ensure accurate and timely gap closure, ultimately improving quality measures and supporting better patient outcomes.
You will focus on :
- Chronic and Acute Condition Capture : Proactively prompt providers to ensure accurate capture of chronic and acute conditions for patients with upcoming scheduled for visits (at least 2 weeks in advance).
- Quality Gap Identification : Identify quality gaps in the EMR system for patients, ensuring that missing or incomplete documentation is addressed prior to the scheduled visit.
- Gap Closure Education : Educate providers on necessary gap closures related to patient care and clinical documentation, ensuring they understand the importance of accurate and comprehensive documentation.
- Review of Concurrent Encounters : Review sampled concurrent encounter documentation to verify that care gaps are being addressed and closed effectively.
- Collaboration with Providers and Staff : Build strong rapport with providers and clinical staff to foster a collaborative environment aimed at improving patient care and documentation accuracy.
- Documentation Accuracy : Ensure that all gaps are closed with accurate clinical documentation and proper administrative follow-up, including correct claim submissions for billing purposes.
- Stakeholder Engagement : Maintain continuous communication with key stakeholders involved in patient care, including providers, nursing staff, billing teams, and quality assurance personnel, to ensure seamless gap closure.
- Rotating Office Visits : Rotate through provider offices as assigned, offering on-site support and assisting with the implementation of gap closure strategies.
- Clinical Documentation Interpretation : Use clinical knowledge (LVN background preferred) to interpret and guide appropriate documentation, ensuring that chronic and acute conditions are captured and reported in line with best practices.
The Skills, Experience & Education You Bring
You Share our Mission & Values
Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate's qualifications, skills, and experience.
Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our 'CPRA Privacy Notice for California Employees and Applicants' to learn how we collect and process your personal information when you apply for a role with us.
Physical Requirements : Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office / deskwork - Activity level : Sedentary, frequency most of workday.
External hires must pass a background check / drug screen. Qualified applicants with arrest records and / or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
