What are the responsibilities and job description for the Account Manager position at Alten?
We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, from the efficient heavy truck of tomorrow to a fully autonomous electric taxi. Our team of more than 400 people work across industries including automotive OEM, tier 1 suppliers, commercial vehicle, electric vehicle, new energy, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees, building relationships, and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level.
We are looking for an Account Manager who develops new leads, business opportunities, and sales for Alten USA. This person will lead the sales and account management process and is directly responsible for customer satisfaction.
Essential Duties and Responsibilities are listed below. Other duties may be assigned when appropriate. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Identify and develop new business opportunities.
- Achieve or surpass annual sales targets.
- Initiate customer contact (through various communication tools).
- Travel to existing and prospective customer sites to understand and develop solutions to support customer needs, with support from the technical team as needed.
- Ensure client satisfaction and increase account penetration.
- Increase repeat business from existing customer base.
- Responsible for determining proposal and pricing strategy to close sales and win business.
- Coordinate with the technical team to develop proposals.
- Deliver proposals to customers and close sales.
- Work within Salesforce to track leads and sales performance data.
- Attend industry and networking events as needed.
- Adhere to Alten USA Quality System processes.
Education/Experience
- Bachelor of Science degree, Engineering preferred
- 2-4 years of relevant experience in sales, recruiting, or engineering
- "Hunter" mindset, exceptional communication, and presentation skills
Qualifications
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to instill confidence and trust with customers and prospects.
- Ability to build and maintain relationships with customers and internal partners.
- Ability to articulate Alten USA value proposition and competitive advantage.
- Ability to speak effectively in front of a group and gain the support of the customer and redirect their thinking to accomplish a given goal or directive.
- Ability to be self-led and generate opportunities with support from senior staff.
- Superior presentation and writing skills.
- Excellent technical understanding of high-level concepts in product development encompassing traditional engineering disciplines.
- Ability to overcome objections and close sales opportunities.
Desired skills
- Background in Aviation, Med Tech, Aerospace, or UAV Product Development and Engineering.
- Experience in a sales/account management role.
- Prefer 3 years of career experience, preferably in a variety of roles, including sales.
- Experience using SalesForce.
- Medical Device, Engineering Services, Recruiting Background Desired.
Salary Range: 75k-95k Plus lucrative Bonus Structure.
