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Patient Account Collector (Cosmetic and Psychiatric Claims) 23-00683

Alura Workforce Solutions
Pasadena, CA Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 3/5/2025
Position

Patient Account Collector

(Cosmetic and Psychiatric Claims)

Description

Seeking an experienced Patient Account Collector to follow up on unpaid Patient Cosmetic and/or Psychiatric claim balances.

  • Provide excellent patient-customer service.
  • Make outbound calls to patients to collect open balances.
  • Notify customers with high balances and mailing past-due notices.
  • Review and reconcile patient ledger and balances.
  • Follow up status of the payment.
  • Itemize and print courtesy statements for patients.
  • Other duties as assigned

Requirements

  • Minimum one-year of Patient Cosmetic Surgery collections experience required.
  • Excellent customer service skills required.
  • Knowledge of soft collection techniques is required.
  • Compassionate, understanding and patient-centric
  • Knowledge of Microsoft Word and Excel preferred data entry skills and typing of 40wpm.
  • High School diploma or equivalent required

Additional Information

Full-Time, On-Site Position

Monday - Friday

Contract to Hire

INDH

Salary : $22 - $24

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