Office Assistant

The Office Assistant will work closely with the staff and owner to make sure the operation of the business is performed effectively.

Primary Responsibilities:
- Answer and document phone calls/greet employees, clients, guests; handle issues accordingly

- Assist HR Specialist in recruiting/hiring/onboarding of new employees to include prepping for interviews and data entry into various software platforms.
- Complete incoming work verification, DSS, SC DEW, benefit forms, etc.
- Set up and maintain client files to ensure compliance with CLTC, DHEC

- Assist with audit preparations, internal auditing for compliance reviews
- Assist staffing coordinator with completing disciplinary/resignations/other letters.
- Assist staffing coordinator with staffing new cases, call-offs, fill-ins, as needed
- Assist staff in communicating with CLTC CMs daily missed visits, phone issues, client issues, etc.
- Data entry as needed by staff/owner.
- Assist with billing process to include faxing all invoices, care notes to LTC insurances companies.
- Order office supplies and new equipment as needed with approval
- Run errands as needed to post office/bank
- Attend job fairs as needed
- Submit daily wrap-ups to supervisor
- Prepare for/handle payday duties including but not limited to printing/distributing care provider charts, handing out incentive prizes, taking in completed paperwork, client information, badges, etc.
- On Call staffing/scheduling on nights and weekends. Will rotate with Staffing Coordinator and HR Specialist.
- Present a professional appearance and positive attitude when interacting with clients and co-workers
- Foster goodwill and teamwork amongst all employees and customers
- Responsibilities subject to change

On Call job responsibilities

-Answer all calls/texts coming in. If a voicemail is left, you must return the call within 30 minutes. This includes following up with any leads/referrals that are sent via email/text/phone.

- Monitor and follow up on all missed clock ins. If employees are not clocking in per their schedule, you must follow up on why, correct employees, and/or adjust schedules if needed. (This is expected in general.)

- Check all three websites at least 3X/day to ensure employees have clocked into their shifts.

- Staff/assist with staffing any call offs/no shows.

- Update schedules accordingly with any client/caregiver cancellations and no shows and add notes in Wellsky daily and on Saturday and Sunday.

- Send wrap ups daily and on Saturday and Sunday, all holidays

Knowledge and Skills Requirements
- Minimum 2 years of HR/Staffing/Office assistance required
- High school diploma or GED required
- Good attention to detail
- Knowledge of office practices and procedures
- Knowledge of computing hardware and software resources, including web activity
- Good interpersonal/human relations skills
- Good verbal and written communication skills
- Must be able to coordinate and manage multiple tasks simultaneously
- Must be able to maintain confidentiality
- Must be organized and able to plan
- Must have good accounting and bookkeeping skills
- Must be a self starter
- Must work well with others
- Must be versatile and flexible and willing to learn and develop.
- Must be able to cope under pressure.

MUST BE ABLE TO PASS A BACKGROUND CHECK/ DRUG TEST
Serious Inquiries Only

DO NOT CALL THE OFFICE - PLEASE SUBMIT RESUME AND APPLICATION ONLINE.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Rotating weekends

Experience:

• Office: 2 years (Required)

Ability to Commute:

• Greenwood, SC 29646 (Required)

Ability to Relocate:

• Greenwood, SC 29646: Relocate before starting work (Required)

Work Location: In person

Salary : $17