What are the responsibilities and job description for the Dental Front Desk Agent position at Amaya Dental?
We are actively seeking a dedicated Front Desk Agent to join our dynamic team.
The successful candidate will play a crucial role in providing exceptional customer service, managing reservations, and efficiently handling guest check-ins and check-outs. We are looking for an individual with outstanding communication skills, the ability to thrive in a fast-paced environment, and a professional approach to handling customer inquiries.
Our workplace offers a modern office setting and ample opportunities for professional growth.
The responsibilities for this position include warmly greeting guests, providing them with comprehensive information about the hotel and its services, managing phone calls and directing them to the appropriate departments, maintaining a well-organized front desk area, ensuring that all guests receive top-notch customer service, handling various forms of payment, maintaining accurate records of guest transactions, and consistently upholding a professional demeanor. Additionally, the role involves insurance verification and processing of claims.
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
- Employee discount
- Free parking
- Paid time off
- Uniform allowance
Schedule:
- Monday to Friday
Experience:
- Dental: 2 years (Required)
- Customer service: 2 years (Required)
- Computer skills: 2 years (Required)
Work Location: In person
Salary : $16 - $22