What are the responsibilities and job description for the Front Desk Receptionist position at Amenity Health Services, PLLC.?
About Us:
At Amenity Health Services, we are committed to providing exceptional care to children and families. We offer a collaborative, supportive environment where each team member plays a vital role in ensuring the smooth operation of our clinic. We are currently seeking a Front Desk Receptionist to join our team and be the welcoming face of our facility.
Job Overview:
As the Front Desk Receptionist, you will be the first point of contact for patients, families, and visitors. You will play an essential role in creating a positive and efficient experience for everyone who walks through our doors. This position requires excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Greet and assist patients, families, and visitors.
- Answer phone calls, schedule appointments, and manage inquiries.
- Verify patient information and update records.
- Check patients in and out, ensuring accurate billing and insurance info.
- Maintain a clean and organized front desk area.
- Coordinate with staff to ensure smooth clinic operations.
Qualifications:
- High school diploma or equivalent (Associate’s degree or relevant experience preferred).
- Previous experience in a front desk or receptionist role, preferably in a healthcare setting.
- Strong organizational skills and the ability to multitask.
- Excellent communication skills and a friendly, professional demeanor.
- Ability to maintain patient confidentiality and follow HIPAA guidelines.
- Experience with insurance verification and billing is a plus.
- Bilingual in Spanish is preferred.
Why Join Amenity Health Services?
- Benefits including medical, dental, vision, and PTO.
- Supportive and collaborative team environment where every team member plays a vital role.
- Opportunities for growth and professional development.
If you’re looking for a rewarding role where you can help make a difference in a supportive, friendly environment, we’d love to hear from you! Apply today to join our team at Amenity Health Services!