What are the responsibilities and job description for the Account Manager position at Amergy Disposal?
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our service. This will be done by developing an appropriate level of communication with clients, sub-contractors and internal team members to better understand and mitigate any issues the customers may face.
Responsibilities
- Work cross functionally within the company to communicate with all stakeholders in customers' success
- Create and maintain relationships with customers to better understand and achieve their needs.
- Manage the customer billing and handling questions that they may have on invoicing and service.
- Manage the service rollout to the customer, and managing the relationship with the sub-contractor.
- Manage all reporting about the health of customers' accounts.
Qualifications
- Previous MSW account management experience.
- Articulate and well accustomed to a client facing role.
