What are the responsibilities and job description for the Licensed Fire Alarm Technician - Notifier Experience position at American Alarm & Communications?
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Summary of duties and responsibilities:
- Independently performs detailed installation, programming, testing, inspection, and repair of all Advanced Signal Corporation fire systems according to manufacturer and system specifications using Advanced Signal Corporation protocols to ensure that systems are functioning properly.
- Inspects the quality of work to ensure it meets company standards and recommends quality process improvements.
- Installs and services small, medium, and large commercial fire systems according to system specifications and Advanced Signal Corporation protocols.
- Performs troubleshooting and repair functions for all commercial fire systems; programming; debugging glitches; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications.
- Maintains and repairs system components. Tests systems according to written specifications to verify system performance and to determine the cause of system problems. Be a "go-to" resource for colleagues often.
- Instructs customers in fire systems operation. Responds to customer questions and requests. Recommend corrective services to adjust customer complaints.
- Maintains accurate records of all inspections/service calls and troubleshooting as required. Provides accurate, detailed, and timely paperwork and reports to management. Completes as-builts. Uses company CRM programs to submit service tickets or research customer information.
- Oversees the work of systems apprentices checking for quality, safety, and accuracy. Provides feedback to supervisors on apprentice performance. Acts as onsite project lead to meet project timelines and goals.
- Other duties as assigned
Education Qualification: High School Diploma or equivalent experience. Completion of a vocational, technical, or license training program is a plus.
Experience: Knowledge of installing, testing, inspecting, and repairing fire alarm systems. Notifier experience required
License/Certification: Massachusetts Electricians Journeyman “B” or Systems Technician “D” license, or equivalent in other states. F1 Boston Fire Department Alarm or other municipal certifications are a plus. A valid Driver's License required
Physical requirements:
- Must be able to lift 50 pounds. Must be able to stand for prolonged periods of time, travel by car and fit into tight places.
- Must be able to respond to audible and visual signals indicating that the system is functioning properly.
Benefits:
Work/Life Balance
- Generous Paid Time Off
- Company Paid Holidays
- Employee Assistance Program
Health and Wellness
- Medical, Dental Vision
- Wellness Lifestyle Benefits
Financial Wellness
- 401(k) with Company Match
- Tuition Assistance Program
- Real Estate and Computer Purchase Loans
- Company Paid Short-Term Disability
- Voluntary Benefits Discounts
- Multiple Employee Discount Programs
- DCU Credit Union Membership
About us: Advanced Signal Corp. (www.advancedsignalcorp.com) is a division of American Alarm and Communications, New England’s largest independent security systems integration and monitoring company. Our company was founded in 1971 in Massachusetts. It’s a privately held, family-owned business, dedicated to serving customers and providing a rewarding experience for its employees for decades to come.
Americans With Disabilities Act
American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.
American Alarm & Communications, Inc. is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected under applicable law.
