Director - Diversity, Equity & Inclusion

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Director – Global Diversity, Equity & Inclusion

The Director, Global Diversity, Equity & Inclusion (DE&I) will have the opportunity to drive strategic initiatives that further a culture of inclusion and belonging. The Director will utilize quantitative and qualitative data to identify opportunities, design and deploy strategies that continue to foster a culture of inclusion and belonging. The individual will possess strong relationship management, project management, collaboration and leadership skills.

Responsibilities:

• Design and implement strategic initiatives that foster a culture of inclusion and belonging, via our colleague networks, executive branches and cultural/heritage month celebrations:
• Leverage internal and external data to understand strengths and opportunities to design multi-year initiatives that ensure continued impact
• Lead and support the daily operations of global colleague networks and executive branches, providing effective guidance, governance, and oversight to executive sponsors, and colleague network leaders; ensuring alignment and integration of their strategic plans and programming with the goals of the enterprise DE&I approach
• End to end management and production planning of:
• Cultural/heritage moments acknowledged at the enterprise level, couple with oversight and guidance provided to locally acknowledged moments; and
• Executive forums, including colleague network townhalls
• Provide consultation and guidance to colleague strategic partners and business leaders on the impactful management of local colleague network chapters
• Support the development of inclusive policies, products and services via leveraging the colleague networks as a vehicle to provide feedback
• Monitor external news trends and best practices globally, developing and recommending actions for emerging needs

• Manage, coach, and develop team members.
  
  

You have:

• Proven track record in developing and implementing innovative, impactful and measurable strategic initiatives. Able to articulate vision and metrics of success and directives in an easy-to-follow manner
• Strong analytical, problem solving and decision-making skills, with an enterprise mindset are essential
• Ability to work seamlessly across different levels and teams, engaging with front line colleagues to C-suite level leaders
• Demonstrated success in written, verbal, and presentation skills, especially to senior executives
• Able to collaborate and gain consensus through listening, negotiation and influence
• Able to handle complex, sensitive internal and external issues with the colleague and customer
• Preferred experience in at least 2 of the following areas ideally over 5 years: Global Inclusion & Diversity (DEI), Project Management (Organization, Planning, Collaboration, etc.)
• Demonstrated success leading others, sharing information, connecting dots, and working effectively across teams
• Experience leading and executing large scale events is a plus
  
  

Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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