Human Resources Director

Job Summary:

The Human Resources Director, reporting directly to the President, oversees and drives American Furniture Warehouse’s HR strategy, operations, and policies. This role involves developing and implementing human resources programs to support business goals, fostering a positive work culture, and ensuring compliance with labor laws. The HR Director will lead talent acquisition, employee relations, performance management, compensation, benefits, training and development, and succession planning. They will serve as a strategic partner to senior leadership and will work closely with department heads to address workforce needs and improve overall organizational effectiveness.

Duties/Responsibilities:

Typical duties include but are not limited to:

• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Advise leaders on organizational policy in all areas of human resources.
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
• Plan, organize, direct, control, coordinate the personnel, training, and employee relations activities.
• Study legislation, case decisions, and industry information to assess and plan HR actions and activities.
• Contract with vendors to provide Human Resource related services.
• Develop or administer special projects as needed
• Perform other duties as assigned.

Compensation Package:

$89,000-$100,000 annually

Supervision Given and Received:

This position reports to the President and oversees a department of 10-12 HR professionals in the disciplines of general HR, employee relations, talent management, compensation, benefits, and training and development.

Required Skills/Abilities:

• Experience leading others, including motivating, developing, and directing people successfully
• Extensive knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, negotiation, and personnel information systems.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources, ideally within a retail and/or distribution setting.
• Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and prevailing local statutes; and the ability to apply legal principles to protect AFW and its employees.
• Knowledge of principles and processes for providing world-class customer service to internal and external customers.
• Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  

Personal Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Negotiation - the ability to communicate effectively, build relationships, and find mutually beneficial solutions, while navigating complex discussions and resolving conflicts to achieve desired outcomes..
• Analytical - Ability to analyze, collect and research data and read reports, fierce attention to detail, and the ability to apply analysis to HR solutions.
• Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Interpersonal Skills – Ability to build positive relationships through active listening, empathy, and effective communication. Ability to collaborate seamlessly with diverse teams, resolve conflicts, and foster a supportive and inclusive work environment.
• Executive Presence— Demonstrate confidence, poise, and effective communication, inspiring trust and respect in stakeholders. Exhibit strong decision-making abilities and the capacity to lead with vision, motivating others while maintaining a professional and composed demeanor.
• Organizational Support – Follows policies and procedures; supports AFW’s goals and values.
• Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
• Problem Solving – Identifies and resolves problems in a timely manner; works well in group problem solving situations; has a cooperative spirit; ability and authority to plan work, meet deadlines and coordinate time sensitive activities across personnel in multiple departments.
  

Required Skills:

Ability to navigate multiple computer systems, advanced familiarity with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, etc.), and advanced internet research skills. Ability to regularly use computers for ordering, communication, documentation, scheduling, maintenance of organizational content on shared drives. Experience with Oracle HCM or similar system strongly preferred.

Certificates and Licenses:

SHRM-CP or SPHR desired.

Education and Experience:

Bachelor’s degree in a related field or an equivalent combination of experience and education required.

Physical Demands:

• Requires the ability to maneuver in confined and at times congested areas.
• Requires the ability to sit, stand, walk, stoop, & bend for 8 hours a day.

Travel

• Must be able to travel domestically, <10% on average.