What are the responsibilities and job description for the Front Desk Receptionist position at Americourt hotel?
Job Summary
We are seeking a highly organized and friendly Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is essential in providing excellent customer support, managing administrative tasks, and ensuring the smooth operation of our front desk area. The ideal candidate will possess strong communication skills, computer literacy, and a customer-oriented mindset.
Duties
- Greet and welcome visitors in a professional manner, ensuring a positive first impression.
- Manage phone systems, directing calls to the appropriate personnel and taking messages when necessary.
- Schedule appointments and manage calendars for staff members, ensuring efficient time management.
- Perform administrative tasks including filing, data entry, and maintaining office supplies.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Utilize QuickBooks for basic financial transactions and record-keeping as needed.
- Assist with personal assistant duties for executives or team members as required.
- Maintain confidentiality of sensitive information while adhering to company policies.
Requirements
*
- Proficient in computer literacy with experience using office software and phone systems.
- Strong time management skills with the ability to prioritize tasks effectively.
- Excellent organizational skills with attention to detail.
- Bilingual candidates are encouraged to apply to better serve our diverse clientele.
- Ability to work independently as well as part of a team in a fast-paced environment.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 8 – 40 per week
Schedule:
- 8 hour shift
- Day shift
- Morning shift
- No nights
Ability to Commute:
- Kingsport, TN 37660 (Required)
Ability to Relocate:
- Kingsport, TN 37660: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15
