What are the responsibilities and job description for the Front Desk Receptionist position at High Country Community Health?
Job Type
Full-time
Description
Job Duties for the Dental Receptionist :
- In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows / cancellations of appointments and checking voicemail on a daily basis.
- Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.
- Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.
- In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the "end of day" informational packet with information such as a list of the day's deposits, and other general tasks.
- In charge of keeping the office waiting area neat and tidy.
- Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.
Essential Job Responsibilities :
Requirements
Education : High school diploma.
Experience : Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.
Other requirements : none.
Performance Requirements :
Knowledge :
Skills :
Abilities :
Salary Description
15-$17
Salary : $15 - $17
