What are the responsibilities and job description for the AmeriQual Foods - Inside Sales Representative position at AMERIQUAL?
Job Purpose
The Inside Sales Representative position focuses on driving sales growth through customer outreach, relationship-building, and product expertise.
Duties and Responsibilities
- Address customer inquiries and provide accurate information about products, pricing, and capabilities.
- Address and/or escalate complaints and concerns quickly and effectively.
- Manage and nurture relationships with existing accounts, ensuring customer satisfaction and loyalty.
- Conduct regular follow-ups with existing clients to identify new needs.
- Collaborate with the production and logistics teams to ensure smooth order processing, timely deliveries, and order accuracy.
- Prepare and send quotes to customers, follow up on orders, and ensure all necessary documentation is completed.
- Ensure proper order fulfillment by working closely with the quality and logistics teams.
- Track sales activities and customer interactions in CRM software to ensure accurate reporting.
- Review and updated finished goods inventory to ensure accuracy.
- Prepare sales forecasts, track performance against targets, and analyze sales data to improve strategies.
- Participate in meetings to provide feedback from customers, identify product improvement areas, and help develop new strategies.
