What are the responsibilities and job description for the Community Outreach Coordinator position at Amethyst Consulting & Treatment Solutions, PLLC?
Company Overview:
Amethyst Consulting & Treatment Solutions, PLLC is a private human services company dedicated to providing high quality, specialized emotional / behavioral treatment services tailored to the needs of individuals children, adults, and families.
SUMMARY OF POSITION RESPONSIBILITIES:
This is a specialized position responsible for marketing Amethyst’s service line within an assigned community catchment. The primary focus of the Community Outreach Coordinator, is to connect children, teens, adults, and families to clinical services offered by Amethyst. The Community Outreach Coordinator liaises with various community stakeholders, company executives, marketing professionals, and through direct community connections to ensure prospective clients receive the behavioral health services they need. This position is responsible for helping the company obtain brand recognition by attending community events and meetings. Additionally, the Community Outreach Coordinator disseminates educational and marketing material to educate the community about behavioral health programs and services available within the agency.
QUALIFICATIONS:
- Knowledge in behavioral health, knowledge of current practices and documentation requirements regarding the care and treatment of the population served.
- Knowledge of administrative and data systems, procedures and processes for improving program effectiveness and efficiency.
- Knowledge of data collection, compilation and reporting.
- Ability to prepare clear and concise reports. Some knowledge of state regulatory policies and accreditation standards pertaining to mental health service delivery.
- Ability to train, consult, and present improvement recommendations to staff, committees, and others.
- Ability to evaluate and analyze systems problems and make recommendations for corrective actions.
- Skill in time and organizational management.
- Ability to complete work under strict time lines, while maintaining flexibility to assist with behavioral health issues/concerns.
- Ability to quickly assess situations and use sound judgment.
- Ability to identify services needed by clients during the mental health screening process.
- Ability to follow both written and oral instructions and complete tasks as instructed.
- Ability to express oneself clearly and concisely both orally and in writing.
- Ability to communicate clearly.
- Ability to establish and maintain effective working relationships with community stakeholders and key company personnel.
RESPONSIBILITIES:
- Responsible for assessing individuals/families’ needs, assisting in connecting individuals/families to services within the Agency and throughout the community.
- Assist in conducting outreach to ensure customers from throughout the service area receive information and services. This includes home visits, outreach efforts in outlying areas, and hosting community events and meeting.
- Provide referrals to appropriate staff to assist with barriers, including substance use, and/or mental health.
- Ensure behavioral health teams maintain complete caseloads
- Maintain confidentiality of all clients in accordance with employers’ procedures.
- Disseminate educational and marketing material to inform the community about behavioral health programs and services available within the agency
- Connect children, teens, adults, and families with behavioral health needs to services within the agency
- Coordinate effective communication between all team members to the ultimate benefit of the patient.
- Report the behavioral health concerns of the community to program administrators
- Provide a minimum of 10 monthly client contacts.
- Assist with recruitment and retention of professional clinical talent to serve our client community
- Developing business in underserved communities, attending marketing events, learning the mental health business structure and assisting the company in growth efforts.
- Serve as a liaison between the organization and the school systems, physician’s offices and other stakeholders as well as the community partnerships.
Salary : $15
