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Analyst, Amex Offers Global Operations

AMEX
New York, NY Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/28/2025

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Amex Offers sits within the Membership Portfolio Services Team. Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants - a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term.

Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results.

How will you make an impact in this role?

The Analyst, Amex Offers Global Operations will be responsible for supporting critical end-to-end Amex Offers operations activities. This individual will work closely with key business partners across marketing, sales and success, and support functions to execute operational activities, optimize processes and deliver internal solutions at scale in order to deliver a best-in-class Amex Offers experience for our Merchant Advertisers.

Key Responsibilities

  • Overall responsibility for coordinating meeting content, agendas, and presentations, including updates to senior leaders and business partners
  • Provide planning and coordination support, including overall project management and analytical support
  • Assist in the day-to-day management of business planning and operational projects across the team, balanced with long-term strategic initiatives
  • Supports project management for key business priorities ensuring follow-up steps and decisions are effectively communicated and implemented
  • Understand Amex Offers & Ads landscape and global operations strategy and key drivers, using insights to inform strategy; share results and recommendations with stakeholders
  • Build strong, collaborative relationships with key cross-functional partners such as : Marketing Operations, Legal, Control Management, Finance, Capabilities and Marketing Channel Partners
  • Additional responsibilities not listed may follow

Minimum Qualifications

  • Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively to stakeholders
  • Creativity to go beyond current tools to deliver the best-in-class solutions at scale
  • Ability and comfort with working independently on projects and business critical activities
  • Exceptional analytical, organizational, and communication skills, as well as high attention to detail
  • Self-motivated, enthusiastic and creative with a demonstrated ability to get results under tight timelines and in particular handle multiple tasks concurrently
  • Must be advanced in excel and Ppt with an ability to learn new tools and systems quickly
  • Strong quantitative skills and comfort analyzing data sets in order to generate insights that drive business performance
  • Salary Range : $55,000.00 to $105,000.00 annually bonus benefits

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

    Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

    We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • For a full list of Team Amex benefits, visit our .

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    US Job Seekers / Employees - to view the Know Your Rights poster and the Pay Transparency Policy Statement.

    If the links do not work, please copy and paste the following URLs in a new browser window : to access the three posters.

    Salary : $55,000 - $105,000

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